The Holman Grand Hotel

In our King suite, our King-size mattress was very comfortable. We liked the size of the room, the 2 large TVs, the sizable desk space, the large and equipped bathroom, the cleanliness of everything, the relatively easy access to street parking in front of the hotel (we stayed on a Saturday night, so I do not know how hard it would have been to find easily accessible parking during a weekday). We took advantage of the pool and hot tub and were impressed by what it had to offer. The King suite is a pretty good room for a couple. This hotel is perfectly located in the center of everything in downtown Charlottetown and is connected to a nice small shopping mall. The staff was also incredibly friendly, knowledgeable about nearby restaurants and events, and overall helpful. This was our first stay at this hotel and we booked a King suite, so I cannot comment on the other rooms, but I can say that after this first experience, we will definitely book again at the Holman Grand.

The overall cost felt slightly high, apparently there's no breakfast served, and the paint on the floor of the main swimming pool was starting to chip a little, but that's about it. There really isn't much else to criticize about our stay as everything about our experience was fabulous. I can easily say that the next time I need a hotel in Charlottetown, I am certainly going to book at the Holman Grand.

This is an impressive pet friendly hotel with a perfect location in downtown Charlottetown. Pretty well everything is within walking distance- the Confederation Center, the waterfront, hiking trails, shops and restaurants. You can expect a warm welcome at the front desk and an immaculately clean room. Bonus - the rooms have no carpets and there is a small window to let in fresh air! If you don’t find one of their cozy bathrobes in your closet, advise the front desk and they will make sure you have one for your stay. I highly recommend the Holman Grand Hotel for a visit to PEI’s beautiful capital city.

One minor detail. I was disappointed that there were no bathrobes in our room. The front staff employees were very apologetic about this when I checked out and advised me that, had they known, they would have been happy to rectify this immediately. Mistakes happen. :) I only mention this so that future guests are aware that bathrobes are available if somehow this amenity was overlooked when preparing the room.

Location and friendly staff

The cleaner seems to have forgotten to dust around the glass in the bathroom doors. Big build-up of dust. They also did not seem to have the initiative to throw away rubbish such as an empty take aeay coffee cup left on a desk Also, the bed was made poorly with the bottom sheet not tucked in tightly and coming off during the night

Location right at the heart of Charlotte town, everything accessible. Staff amazing and very helpful. Being able to bring our two Jack Russels added to our stay there. The view from our room made the experience memorable!

Okay nit picking time...the only thing that I can think off was the "small" shower...being 6 foot 3 inches it was a little too cosy for me.

The hot tub, pool and staff were great. Whenever we needed something the staff brought us extra towels, coffee etc.

We were a great of 3. We had a king and pull out couch. The couch was not at all acceptable. It was dirty and you could feel springs. The staff however, were excellent and brought a very comfortable cot in.

the room is clean, the hotel is clean. it is in a great location. the view from our room is awesome. the beds are comfortable. the hot tub is great! staff are so friendly and helpful. special thanks to the one who did the valet parking for us that day when it feels like -47C outside. thank you a bunch!

the pool was a little cold but maybe because there was a lot of kids swimming that night we went. other than that, everything is great!

Breakfast was not included. The restaurant was pleasant.

Apparently, a suitcase went missing from one of the guests from a group staying at the hotel. One of the hotel clerks pounded on the door and asked to check the room. I found this shocking and unsettling. I had never experienced anything like that before. I complained to the manager who was understanding and apologetic.

We liked that there were no carpets. The beds were very comfortable. Room was very quiet. First time ordering room service. Kids loved it!

I was disappointed that there was no bathtub in our room. The menu in the restaurant was not kid friendly at all so we went to Hunter's for supper one evening. There was no microwave in our room. I assume that we could have asked for one to be brought to our room.

Food was excellent! We tried many items from the menu and everything was delicious and time and effort was taken to plate the items attractively. The room was very clean and the beds were comfy.

We were disappointed that our room was not ready for check in time and we had to wait almost an additional hour which was inconvenient for our family with a child with special needs. (But, the cleanliness of our room and the delicious food made up for this!)

the location couldn’t be beat for Charlottetown.

Both my mother and I said good morning the maid and she she didn’t acknowledge either of us. it made me want to go back to the room and retrieve the tip I left for her. Cold experience. the desk staff were very courteous but I guess good etiquette was not well distributed here.