Hotel Club La Serena

Beds are extremely comfortable, and the showers were great. The swimming pool bar is nice. The gave me a very good recommendation for tour company. I really like this hotel.

The swimming pool is cold. It would be much better if the water was warm. Some of the furniture looked worn. The music in the swimming pool was not of my taste. The bingo and contests in the swimming pool were just noise to me. I would rater have peace and quiet and not loud music.

Location was great. Breakfast was pretty good (more hot options would have been appreciated). Staff was very helpful and friendly.

The mattress was too soft and the pillows were pretty lumpy. There was no bar soap in the bathroom, not even for washing hands...had to use shower gel for hand washing.

The hotel room was very spacious, and had a view of both the pool and the ocean.

Check in is not until 4pm. Which is extremely late in the day especially if you have an early flight. The hotel seemed very quiet and empty, however I could not check in earlier.

Really good place (in front of ocean) with private parking. Tasty food in restaurant and quick & nice waitresses. Comfortable & big bed and extensive modern bathroom.

Quite thin walls, so sometimes you can hear the neighbor's alarm clock or voices from the next room...

there was a beautiful pool and the breakfast buffet was great. The room was spacious and mostly clean. The bed was extremely comfortable and the bathroom as well

we had an ant problem in our room, although it was quickly fixed by the cleaning staff. There were a few noises from other rooms, and our next door neighbors were very noisy, and we noticed

Location great for excellent beaches,facilities comfortable with pool. Staff friendly and helpful,helped with tour to elqui valley, amazing. Breakfast good value and tidy clean hotel for a beach resort.

Breakfast was sufficient. But it was the same every day. Same cold meats and scrambled eggs. I would've liked variety and more warm food options.

The pool and the breakfast.

from the balcony of the next room they can see what’s inside the other room and you fell like you have no privacy.

comfortable room with great view. Excellent breakfast, efficient staff.

the lack of cleanliness in the common areas (very dusty stairs and corridors). lack of an emergency generator capable of running the elevator in a power failure.

The room was spacious, clean and the staff very helpful

The restaurant was terrible, we decided to have dinner one night the steak was cold , chips came Out 10 minutes after , the tuna was tastless , had water ... no staff only 2 people and they could not keep up . We waited 45 minutes to An hour for our food to be served we ended up leaving . Terrible