Holiday Inn Express Gulou Chengdu, an IHG Hotel

a very good hotel in an excellent part of the beautiful city with many shops of all kinds nearby. Very good rooms and clean with an obvious effort to make both the rooms and the common areas even cleaner. The breakfast area was exceptionally clean and airy and the staff was literally at every point ready to clean and help. The quality and variety of the breakfast EXCELLENT covers every taste and here I have to say a big BRAVO to the breakfast staff as they had to manage daily a large volume of visitors a large menu and as I saw demanding customers and yet they managed EVERY DAY. also the check-in staff and everyone else were ready to attend to every need of every visitor. CONGRATULATIONS TO ALL THE HOTEL STAFF AND MANAGEMENT.

Very Clean and peaceful hotel with good amenities in the room. Friendly and helpful staff, even with limited English, they will assist us with enquiries. Location is good, with multiple convenience shops in the vicinity and at least 3 halal eateries within 5 min walking distance. Breakfast spread is quite good, but no halal options.

Breakfast do not have halal options, so we can only eat bread & jam (we need to personally request for butter), yogurt, cereal, fruits and hard boiled eggs. 2 pillows were provided but it's too soft.

5-7min walk from nearest underground station, just a short walk away from big malls and central areas. Great breakfast spread. Clean room, fairly helpful staff.

Breakfast served too late at 730am so we didn’t manage to have it the morning we had to catch an early train. Smell of old cigarette smoke permeated the room although I had requested a non-smoking room (which our room was), tried airing the room out but it didn’t solve the issue at all - this is a huge problem for most China hotels I’ve stayed at.

Glad to have a quiet room. Basically, everything is up to par and I enjoyed my stay here. Breakfast provided was good, there's nothing to complain about. There are many eateries around this area. We stumbled upon one which was really good and reasonably priced. Too bad it was a day before we left, otherwise, would have frequented the small restaurant a lot more.

Many eateries and minimart around the hotel. Staff of the hotel is very helpful, including Michael, front desk, restaurant, finance staff who assisted us on Alipay operations. 10-12 mins walk to Exit D Tai Sheng South Rd Metro Station which is quite convenient. If need escalator for lugguage, need to use Exit C.

Wifi is slow.

Nice, spacious and clean rooms in a very nice neighbourhood of Chengdu! Breakfast was amazing with a variety of options to choose from. We also really liked the fact that we could use the laundry service of the hotel for free!

The staff could barely speak English and were not really helpful when we had questions.

It had very good facilities and the breakfast included was quite nice

We paid a deposit on top of our standard room charge but the hotel still hasn’t returned the deposit to our card yet. It was paid using a UnionPay card. We’d like to have this issue sorted soon if the hotel could get in contact with us please!

A very good hotel in a great location, and reasonably priced. Lots of eating options, including street food, nearby. Definitely worth it.

We enjoyed many aspects of the hotel. Our special mention of staff goes to: 刘固燕 of breakfast restaurant, and 梁成沙 and 张袭婷 of reception desk. They extended their courtesy and warm reception without our asking and made us felt truly at home.

None.

The location is great, the staff is very helpful. The beds were very comfortable. The breakfast spread is very impressive. Overall a very good place for a family stay.

Everything about this place was great, nothing to dislike.