Aparthotel Sibelius

The room was big...the kitchen was fine...it had everything we needed. It's Near public transportation. It was a shame it was not so near the center. Everything was clean. Every day the room was cleaned, also. Quite neighborhood.

The shower was small. It could have been bigger. And the reception is in another hotel. Which at the beginning was annoying since you arrived tired from traveling more than 10 hours, arriving late to Prague and then trying to find the hotel to do the check in and then return back to the hotel.

It was warm in the appartment during the winter season which is great. We had all necessary equipment in the kitchen. As we were travelling with an infant, we got a crib for free and also it was very nice to see few toys in the room - I think it's very thoughtful.

All was great, just some small things that were missing for us (but not sure it would be relevant for anyone else) - a rag to wipe the table, a broom (we had a small with a dustpan which is not enough to clean the floor). Once there was an issue with hot water in the morning, once the key was not working (can't enter the appartment) but both were successfully resolved almost immediately.

The apartments are in a great location. Three minute walk to Jana Masaryka tram stop, and six minute walk to Namesti Miru metro station. It's easy to get to from the airport via 119 bus and connecting Metro, and to get around to the different areas of Prague. You can also buy a public transport ticket from the reception desk at the sister hotel down the road. I really appreciated the 24 hour reception there and the fact they buzzed you in to the apartment block. As a solo female, it felt really secure and was super quick each time. Staff were really friendly and the cleaner came during my stay too which is not as common with apartments. There are lots of cafés and bars within walking distance too. The apartments aren't super modern but are true to the pictures.

I turned on the oven to use it, but it started to smoke so I had to switch it off. Reception were quick to ring to check everything was OK, but it was a shame not the be able to use it in that instance. This knocked the hot water off so the shower was cold one morning but the staff were quick to resolve this and it was only due to the smoke alarm tripping.

The service was exceptional. Silvie Trejtnarova particularly was amazing: when I complained about the Wifi failing, she got me her family's router to use! And she helped connect me with a furniture assembly company so that I could get my bed assembled, making my relocation go a lot more smoothly. Thanks, Silvie, for going above and beyond! The staff at Orion hotel were also willing to accept packages that were delivered in my name, making online shopping a lot easier .

The WiFi was extremely poor.

It was one of the excellent stay I had so far. It was unbelievably spacious and clean. I was literally surprised to see how well they have maintained and wish I had booked for couple more days. Tram stop is just 2 mins away and almost all the essentials shops are just around the corner. They infact gave me a surprise compliment for my birthday, such a sweet gesture

There is nothing bad to say and they can't go wrong. May be just May be if they could keep couple of sugar, salt and coffee sachets it would be great.

Very spacious and clean apartment in the center of Vinohrady district. Main sights in a walking distance. Parking available in the next building courtyard. Lot of shops, restaurants and cafe nearby.

Electric cooker works very slowly, so if you want to ex.boil eggs for a breakfast, better go to the cafe:))) When we were leaving they told us we have to pay the city tax. We hadn't czech money more, so it was a unpleasant surprise.

It was our second stay at Sibelius, and although we had a different apartment than before, we found the same standards of cleanness, comfort and security. The location is nice and quiet, and several mini-markets nearby are open until late.

Having to ring the bell to be checked in by reception every time you enter the building takes away the joy of independently walking into your place.

I liked the location of this hotel. For my purposes, it was very good. The building was very clean and the room was also. I liked the layout - very functional. Also, there was ALWAYS someone on duty to buzz me in. I literally pushed the buzzer, blinked, and a voice answered. As a woman traveling solo, I always appreciate it when there is attention paid to guest security.

Hotel reception staff was a little aloof. But perhaps, being an American, I am used to overly cheerful customer service. They were efficient which I value most.

The location was good. Lovely neighbourhood with plenty of food stores and bistros and bars. 5 mins walk to Metro and trams, great transport system and close to a very nice park. Very spacious and clean apartment in a lovely old building with a lift. About 20 minute walk to centre

We couldn’t get the TV Netflix to operate. Perhaps the Wi-Fi was weak? Perhaps some information in the apartment about the transport system rather than having to go to Orion to ask receptionist although receptionist was very helpful. The beds were a bit firm.

The apartment was big and clean, with all that is needed for a very confortable stay. The position is wonderful, very close to many tram lines and metro A, but you can also take a 10min walk and reach the main square. I'll definitely book another stay in this place if I come back to Prague one day.