Sunny Days El Palacio Resort & Spa

- coral reef and sunken ship next to hotel beach. very cool! - the sea view and beach next to the rooms is really amazing! - most guests were Egyptians (it was local holiday time) or Russians. almost no Germans, which we liked ;) - the water slides are nice for the children - there is a pool bar - on the hotel area you always find enough free sun beds

- Internet was the worst i've ever had!! during the evening absolutly NO connection. Only on day and in deep night possible (but then EXTREME slow, less then 56 kb/s) and only in the lobby - the evening shows were nothing special - the pools closing every day at 18:00. Everybody must go out - the food was not so good (but we always found something to eat). sometimes not enough tables free in the main restaurant - drinks in small plastic cups were very annoying - in the night sometimes some drunk russians screaming and beating... - sometimes no electricity (but it was an adventure) - the reception is always so full, usually long waiting time

Nice coral reef. Great place for sorkeling. Super hepfull personel

Lines for food. Lack off table during eating time. At anny time. Food is... 4/10 . Its not a bout how much only lack off quality.

The smiley waiter from outside, Mohammed made our stay more pleasant with his outstanding service and friendliness. We were hesitant to book this hotel because of all the bad reviews regarding of the restaurant food but in the end it was actually surprisingly good. We also enjoyed the pool area and its facilities.

The WiFi wasn't free in the room, we had to pay for it and it was very weak, also the free WiFi in the lobby was terrible. We also find our room a bit dirty and dusty on the floor, we had to change it because we didn't get the room we booked for. The people who were selling the tour packages were very annoying, they were disturbing us continuously. Also the luggage boy would not leave our room until he got a tip.

Hotel View, Location, Environment & Vibes are Super... Staff are very professional, Friendly, so helpful since first minute especially in Reception (Mr. Sameh & Mr. David: Fast checkin process - efficient - suuportive - great attitude - presentable) & in Restaurant (Mr. Ibrahim & Mr. Hazem: very helpful - amazing customer handling - cheerful) & in Room Service (Samir: very decent - productive - proffissional)... Thanks for Management team (Mr. Hany & Mr. Nady) for being always ready & happy to listen for all comments and their prompt response and actions to enhance our experience & stay at the hotel.

Food: no variety - average quality... But management team working on uplifting and changing food strategy.

the staff is the best I have experienced. this is my tenth time in Egypt, would recommend this hotel to those who want a nice holiday. The hotel has new management. it can be seen and felt.

Cleaning cleaning.. really need to get their act together. We arrived late. Since we could see room in daylight. Is really disgusting. It was corrected. .

-Staff is very friendly and helpful, special thanks to the receptionists -Location -Sea view is stunning -Animation team was amazing -value for money

-Food is not delicious and no variety in the main restaurant, however, the food in the (fish, international, and asian) restaurants were delicious but small quantities. -The Rooms need some maintenance

1.Freindly staff & easy check in and check out 2. room are Clean and bathrooms and room service are excellent 3. Organized in reservation special perry ala2 eldien so Freindly and help you 4.sea view location is perfect and quiet for who need meditation 5.hotel location is very good you can reach any place in 5-15 min 6.they can manege a high Number of guests 7. They have in season party every day 8.they have variety of food every day 9.nice kids area with Nice babysitter maryan 10.resturants are Clean

1. Party are russia shows, i think guests came to see our egyption civilization so party should contains egyption shows 2.food is good not excellent taste

Well it is my zillian time in the hotel ....have been in and out for some years now ...still my favourate place in hurghada due to ...location ... nice reef for snorkeling beside also sandy beach ...nice multimedia team .....cozy room and nice food ...it amazing how staff is getting better every time you check in ...i value the time taken for check in and out so much ....thanks muhammed in reception ....just amazing how professional these guys are ...management are all nice always contacting you assuring a pleasant stay ...well best wishes for them and greetings to all

How short i stayed lol.

The Proprety is nice and very big.. the keeper of my Room was so nice and friendly Mr Ramy . everyday he cleans the room and make the bed and decorated with towels . “roses” swan” flowers witch day one diferente 👍🏽 my wife love everyday even on her birthday he brought a cake 🎂

The night shows are amazingly 5 star that if you go anywhere in Europe you would pay alot of money to watch and be so close to the stage. The staff are very welcoming and helpful. The reception did not take alot of time to house us in a room and the lady Sylvia gave us 3 options to better suit my mom best even though the room was far from my sister's room but it was the right pick for my mom and me. Ours was ground floor in left wing and closer to the lobby, shows, beaches and without stairs while my sister, her husband and 3 year old son had stayed in right wing first floor without an elevator. The hotel is 1 of 3 hotels connected together so you have the option to enjoy all 3(the others are sunny days Palma de mirette and the original hotel: merit which bec. Non-sea side so has tunnel connecting it to sunny days 2 other hotels) so which ever hotel you stay in you will enjoy all 3 to walk in and stay in lobby. Sylvia also gave us a free dinner at the Italian restaurant which was very elegant and nice in which we can order anything from the menu.

It was so busy (hotel was almost fully booked) so the restaurant needed more organization for the places especially for the covid precautions. They should have divided the customers at all the restaurants.