Garden & City Clermont-Ferrand - Gerzat

Location was very handy. Parking was right outside apartment. Easy access to reception from clear email communicating codes and where to go. Receptionist explained everything clearly with excellent English. Beds were lovely and very clean and comfortable. Everything you need, apart from a kettle. Everything needed for washing dishes and for one dishwasher run was provided which was fab.

Swimming pool was very very cold and only open 10:30- 7:45pm so we only just made it in time to have a quick dip that evening but couldn't use it first thing in the morning before departing. No kettle (but just boiled water in a pan). Kitchen walls and under shelf in kitchen weren't clean. Some grouting between tiles in living areas had come away. Could do with a bit of a redec. Some of the blind mechanism boxes had broken. The oven could have done with a clean and because you have to clean the kitchen area and floors yourself when leaving, this is a job that is beyond the capability of guests.

It was a no frills stop over as we drove from north to south of France. Accommodation worked well for a family of 5, which is often a difficult number to accommodate in normal hotel accommodation. Addition of pool was very welcome for a quick dip after a long drive. Not a pool you'd sit by all day - but a great little bonus nonetheless. Parking within good distance of accommodation. Liked the fact that cars were kept away from accommodation. We grabbed breakfast from a local bakery - 3 mins away. Also very close to a couple of supermarkets which we restocked at for the rest of the journey, We went into Clermont for our evening meal. Lots of choices - we went to a great little streetside pizza restaurant 'Dadino Pizze' - highly recommend it!

Air conditioning would have been a big plus. In the the heat of June - August it was hard to keep the bedrooms cool.

Hotel was a nice place great value for money pool nice and clean no air con in the room was really the only downside it was. Crazy hot. Nice little stop over place while we drive through France on our way to Spain, parking is secure electric gated with keypad so only guests can get in. Overall great place for a stop over.

No air con on the room

We have stayed here several times over the past few years as it is an ideal stop-over on a trip to or from the UK, very close to the motorway. It's nice having a place to stay with lots more space than a hotel room, and of course having the ability to self-cater. We asked for a place that had the toilet on the same level as the bedroom (note that sometimes you can be given somewhere that the toilet is downstairs - not that helpful if you need to get up in the middle of the night!) and were given somewhere with everything on the ground floor, which was great. Check-in was efficient and friendly and the car parking was very convenient. This place is perfect if you are travelling with a dog, because of the space inside and the fact that you can easily walk them around outside on the grass

We thought the mattress on the bed needed replacing as we found it rather uncomfortable and we would have liked more than just the one pillow each. Being really critical, the whole place is looking a bit 'tired' now and could really do with a refresh.

Great staff, easy location, great facilities. The apartment is well equipped with tv, Wi-Fi, kitchen, beds etc. clean and comfortable and a good location for stopping over or touring the area

Air con as it was extremely hot. There is a pool but for added comfort air conditioning during the summer months would be a valuable addition.

The little houses with each their own little garden in a green and spacious resort made us feel at home immediately! Perfect stop for a night or more, especially when travelling with pets. Very good price/quality value!

The sofa bed in the living room wasn't the most comfortable, and it would be nice to have a door on the upstairs bedroom.

Welcoming Staff and very helpful. Polite personnel. Green countryside away from all sorts of urban pollution. Ideal for offline detox

The kitchen was missing a water boiler machine

Friendly helpful staff, use of the pool on a very hot day, very well appointed accommodation

A very minor detail, British travellers always appreciate a kettle to make a cup of tea

perfect stop on the way to Eurotunnel, garden area for the kids to run around, great supermarket near by

need better pillows :) everything else was perfect!

FLat was big enough for 6 peoples, easy access from the high way.

Being not able to do the check-in only after 4pm and the check-out is before 10:30am. also, not many restaurants and shops close by.