Hotel Ciputra Cibubur managed by Swiss-Belhotel International

I think the location is really good since it's adjacent to the mall, and it's also super near to the toll to Jakarta. The swimming pool was also really good, it's clean and has a nice view.

The most annoying thing is the loud noises coming from my neighbor's room, it was 1 am and I can still hear their laughs, which made me unable to sleep for a while a minor annoyance is that the receptionist didn't know that I already paid in advance, even though I showed her the confirmation email coming from the hotel, so took some effort in explaining.

Staff ware friendly during checking and accommodative to flexible breakfast time to be sent to rooms.

We know for sure we left our hanger in one of the 3 rooms we booked and that it looked similar to the hotel's hangers. So we asked if maybe the staff may have mistook it as hotel's hanger and check one more time, but the hotel staff insisted that nothing like that was found.

The bed and pillows were really comfortable, I had a really good sleep. The aircond temp can be adjusted which helped as well, The blackout curtains were nice to stay in bed.

breakfast time could be longer, maybe till 12noon haha, because I always wake up late.

I like the cleanliness and room size and facilities inside the room. The breakfast were good and enough options to eat. Location are link to the mall with many options of caffe’s and restaurants

I didn’t have enough time to explore all the facilities hence I cannot rate them.

Breakfast was average...toaster wasn't working...no one seemed to care about that..staff very reserved...although there were one or two who made me cappuccino when coffee machine was playing up..

Nothing really except attention to detail..

The location is next to the mall , easy to found the foods, banks and the staff's from the hotel were very friendly and helpful, the room clean , roomservice were 24 hours. The hotel is very comfortable.

Nothing

Perfect for what we were there for. Very nice location. This was our 3rd time staying there.

Nothing.

Next to shopping mall & hotel staff friendly

1 Toilet (shower area) not that clean and floor trap water leak out slow, without laundry plastics bags provided

right by the shopping mall. straightforward, you get what you see

the lifts, there were only 2; and since they use the sensor-touchless button you have to kept your hand in front of the destination floor

the convenience of nearby shopping within this location. the hotel service and the personnel was great

the breakfast was something to be desired, the food was bland and did not have a good choice of a variety of tastesful foods