Call for great rates
+1-833-728-20412,682 reviews
From
$75329 Calle 5 Poniente Colonia Centro, Puebla, 72000, MX
Reservations:
+1-833-728-20412,682 reviews
1/82
From
$75Call for great rates
+1-833-728-2041Spa/Wellness packages
Free parking
Pet Friendly
Free wifi
Air conditioning
Private entrance
Kids' meals
24-hour front desk
Welcome to Hotel Diana, a charming 4-star hotel located in the heart of Puebla, Mexico. Just a short 0.7 km distance from the city center, this hotel offers convenience and comfort at an affordable starting price of $75 per night. Nestled at 329 Calle 5 Poniente Colonia Centro, you'll find yourself in the midst of the vibrant streets and culture of Puebla.
With 2682 glowing reviews, Hotel Diana is a traveler favorite, known for its exceptional amenities and top-notch service. Enjoy a range of features including spa/wellness packages, free parking, pet-friendly accommodations, complimentary wifi, and air conditioning. Whether you're looking to relax and unwind in the spa, savor delicious meals at the on-site restaurant, or simply soak up the sun on the sun deck or terrace, this hotel has something for every guest.
Indulge in the luxury of soundproof rooms, private balconies, and free toiletries, ensuring a peaceful and comfortable stay. From the 24-hour front desk to room service and a bar, Hotel Diana goes above and beyond to make your experience memorable. Come experience the beauty of Puebla from the welcoming embrace of Hotel Diana.
When it comes to dining at Hotel Diana, indulge in delicious Mexican cuisine at Restaurante #1. With a family-friendly ambiance, it’s the perfect spot to enjoy local flavors and delicacies. Take your taste buds on a culinary journey without having to step foot outside the hotel. Whether you're craving traditional dishes or looking to try something new, this dining option offers a convenient and savory experience for guests of all ages.
Hotel Diana makes payment easy and hassle-free by accepting cash and major credit cards such as American Express, Visa, and Mastercard. This ensures that guests have flexibility in settling their bills and can enjoy a seamless check-out process. With multiple payment options available, you can focus on making the most of your stay without worrying about the logistics of payment methods.
Choose from a variety of room types to suit your preferences and needs during your stay at Hotel Diana. Whether you opt for the spacious Deluxe King Room, the cozy Standard Queen Room, or the elegant Deluxe King Suite, each accommodation offers comfort and style. With options that accommodate both couples and families, all guests can find a room that meets their requirements. Embrace the charm and relaxation of Puebla while unwinding in a well-appointed room at Hotel Diana.
Closest airports
Hermanos Serdán International Airport
13.6miSpa/Wellness packages
Free parking
Pet Friendly
Free wifi
Air conditioning
Private entrance
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Balcony
Bathtub
Upper floors accessible by elevator
Free toiletries
Soundproof
Private Bathroom
Deluxe King Room
1 King Size Bed
300 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
+
Indulge in luxury in our Deluxe King Room, ideal for 2 adults and 2 children, boasting a spacious 301 sqft area. Enjoy premium comforts like air conditioning, soundproofing, and a private entrance for a restful stay.
Double Room with Two Double Beds
2 Queen Size Beds
280 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
x4
+
x4
Relax in our spacious Twin Double Room with Two Queen size beds, ideal for accommodating 4 adults and 4 children. Enjoy a comfortable stay with amenities such as air conditioning, soundproof rooms, and free toiletries.
Standard Queen Room
1 Queen Size Bed
215 sqft
Private Bathroom
Private entrance
Flat-screen TV
Air conditioning
+
Escape to our cozy Standard Queen Room, perfect for 2 adults and 2 children. Enjoy a soundproof retreat with free toiletries, air conditioning, and a private entrance.
Deluxe King Suite
1 Sofa Bed
1 King Size Bed
375 sqft
City view
Private Bathroom
Balcony
Bathtub
x3
+
x3
Experience luxury in our Deluxe King Suite featuring a spacious 377 sqft room with a king-size bed and sofa bed. Enjoy a balcony, free toiletries, and a private bathroom in this smoke-free retreat for 3 adults and 3 children.
Junior Suite with Balcony
1 King Size Bed
325 sqft
City view
Private Bathroom
Balcony
Bathtub
+
Unwind in our spacious Junior Suite with Balcony, featuring a luxurious king-size bed and a private bathroom with a relaxing bathtub. Enjoy the fresh air on your own private balcony in this soundproof haven.
8.8
2,682 reviewsFrom
$75Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Judy
8.2
8.2
location, large room, comfortable king bed, safe, heat, roof top restaurant, elevator, large screen tv with Netflix! Lots of positives!
No handrail on four stairs leading into our room, no tabletop space on side tables next to the bed, no hangers in closet, no shelving or dresser for clothes, no electric outlet at desk for charging cell phones, very limited counter area in bathroom, awkward and unsafe entry and exit from tub/shower, no fitted sheet on mattress, no water glasses. Some minor improvements would make this a great stay!
🇬🇧
Jetaik
8.2
8.2
comfortable, clean, great location, friendly staff, nice breakfast, spacious room
their snack menu isn’t great, overpriced and average food. the King room right next to the elevator (305) is not big and not like the King room advertised on booking.com, and you can hear the music from the bar and people in the elevator. i asked to be moved to 307 when I saw the bigger King rooms being cleaned which was almost twice the size. If you get the King room right next to the elevator, ask for a bigger room.
🇺🇸
Andrew
10
10
Felt like a luxury hotel and totally worth it for the price. Very comfortable bed, hot shower with good water pressure, fast internet, plenty of space in the room. Location in the middle of the historic center. Would definitely stay again.
Received a message through Booking.com that check-in was from 3-5pm only, and after that the reservation would be cancelled, despite the fact they have a 24 hour front desk. We arrived during that window but the message seemed very strange. If you plan to arrive after 5pm, make sure to check with the hotel so they don’t cancel your reservation.
🇨🇦
Sandra
9.1
9.1
Our stay in Hotel Diana met out expectations. The Hotel is in a beautiful colonial building that has been lovingly updated. It's in a mere 5 minute walk to the Zocala and other tourist sights.. There are an abundance of restaurants and cafes nearby. The on-site cafe serves a fantastic breakfast. The rooftop bar has an incredible view. Our room was huge, with 2 Juliette balconies looking out onto the street. Large wooden doors (probably original) blocked the noise and the cold temperatures. All staff from reception to cafe to bar, were very friendly and accommodating.
Our only complaint is that the rooms run off an open courtyard. Occasionally, the noise of other guests coming to their rooms from the courtyard would disturb our sleep. On one occasion, the music in the courtyard was extremely loud. But, with a call to the front desk, the volume was immediately lowered. Also, it should be noted that the "suite" did not have a separate room but was quite large with a desk and comfy chair.
🇺🇸
Colleen
9.1
9.1
I stayed here because the staff was so kind and welcoming. Jerardo at the front door saw me looking in the lobby one evening and suggested I come in and have a drink on the rooftop terrace, which had amazing views. I checked in to the hotel the next day and every time I saw Jerardo for my 4-day stay, he made sure (in English) that all was going well.
You have to be ready for a little noise. My room faced the interior courtyard so I could hear people in the restaurant at breakfast-time.
🇺🇸
Dianedjd
8.2
8.2
Excellent location right in the center and easy to walk to the zócalo, museums, restaurants, etc. Staff was fantastic and really went above and beyond to be helpful. Room was spacious with a nice bathroom.
Just a basic room for the price. No fridge, no luggage rack or closet. We had an interior room so no natural light. We chose this hotel in part because of good reviews about the WiFi, anticipating we may need to do some work during our stay, and the WiFi was strong when available but intermittent and dropped frequently.
🇺🇸
Victoria
10
10
I liked pretty much everything about this hotel: from its location to the cleanliness to the quality of sleep. The hotel rooms are very quiet (we stayed 2 different days, in two different rooms, so I saw a total of 3 rooms), bright, a/c works great. Beds are large and super comfortable. Everything was in order. Staff was nice, welcoming, they kept our luggage in a luggage room until we could check in. Really, nothing to dislike.
I wish bathroom had more lights (brighter lights?). It was very dark and not enough light to apply make up on. Other than that - everything was fine.
🇺🇸
Alex
8.2
8.2
Great location, close to Zocalo and places around it. The view of the cathedral from the terrace is as good as one can expect from the pictures and distance. Attentive waiting staff although no communication in English, which was a bit surprising given that I expect most of the clientele to be tourist, but possibly internal country tourism. Will return.
Pillows were not comfortable and towels could be better. Morning music at the dining hall downstairs may be a bit early for some after night on the town. Some English as part of staff skills or training would be nice. Overall good impression for the money.
🇬🇧
Alison
9.1
9.1
Large bathroom and 6-foot bed. View of the cathedral from the (tiny) balcony and view of Popacatepetl from the terrace and bar. Lift. Free valet parking. Great location near the cathedral and main square. I must point out the extremely helpful and friendly staff member, Gerardo, who spoke excellent English and was a great asset to us.
More coat hangars would have been useful especially as I forgot to bring any myself.
🇺🇸
Nathalee
8.2
8.2
It’s very central and the area seems safe.
The listing states it has its own living room and a bath and shower. It was just a regular room, the bathroom was a bath with a shower not separate and the tub couldn’t be filled. The TV doesn’t have much signal. It also stated it had sound proof walls but you could hear absolutely everything both outside and inside the hotel including the elevator which is very noisy.
Attractions
Templo de Santo Domingo (Santo Domingo Church)
0.3miEstrella de Puebla
2.1miPuebla Cathedral (Catedral de Puebla)
3.2miRosary Chapel (Capilla del Rosario)
3.6miSan Pedro Cholula
6.6miAfricam Safari
8.5miKabah
9.8miIztaccihuatl
29.2miAttractions
Templo de Santo Domingo (Santo Domingo Church)
0.3miEstrella de Puebla
2.1miPuebla Cathedral (Catedral de Puebla)
3.2miRosary Chapel (Capilla del Rosario)
3.6miSan Pedro Cholula
6.6miAfricam Safari
8.5miKabah
9.8miIztaccihuatl
29.2miAirports
Hermanos Serdán International Airport
13.6miRestaurante #1
Cuisines
MexicanAmbiances
Family FriendlySpa/Wellness packages
Free parking
Pet Friendly
Free wifi
Air conditioning
Private entrance
Kids' meals
24-hour front desk
Non-smoking rooms
Bar
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Balcony
Bathtub
Upper floors accessible by elevator
Free toiletries
Soundproof
Private Bathroom
Accessibility
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Private Bathroom
Shower
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Packed lunches
Restaurant
Snack bar
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Living Area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Video
Outdoors
Balcony
Sun deck
Terrace
Parking
Free parking
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Back massage
Couples' massage
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Car rental
View
City view
From
$75Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free public parking is available at a location nearby (reservation is not possible).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
American Express,
Visa,
Mastercard,
Cash only
This property accepts cash.
Is free parking available at Hotel Diana?
Yes, Hotel Diana offers free public parking at a nearby location for its guests. Parking reservation is not possible.
How much does a stay at Hotel Diana cost?
At Hotel Diana, prices have a starting point of $75. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
What types of rooms does Hotel Diana offer?
Hotel Diana offers a variety of room types, including Deluxe King Rooms, Double Rooms with Two Double Beds, Standard Queen Rooms, Deluxe King Suites, and Junior Suites with Balcony. Occupancy ranges from 2 adults and 2 children to 4 adults and 4 children. Smoking is not allowed in any of the rooms, and bed sizes vary from Queen size to King size. Room sizes range from 215 sqft to 377 sqft.
Which amenities can guests enjoy at Hotel Diana?
Guests staying at Hotel Diana can enjoy various leisure amenities during their stay. They can relax and rejuvenate at the spa, unwind on the sun deck or terrace, and savor delicious meals at the on-site restaurant named Restaurante #1, known for its family-friendly Mexican cuisine. For those looking for a quiet and peaceful time, they can opt for soundproof rooms with private balconies and air conditioning. The hotel's amenities such as room service, 24-hour front desk, and free toiletries ensure a comfortable and convenient stay for all guests. In addition, the hotel offers Wi-Fi, parking, and is pet-friendly, catering to the diverse needs of its guests.
Does Hotel Diana feature its own restaurants?
Hotel Diana has the on-site restaurant Restaurante #1, offering Mexican cuisine in a family-friendly ambiance.
Does Hotel Diana accept credit cards and cash payments?
Hotel Diana accepts both credit cards (American Express, Visa, Mastercard) and cash as forms of payment.
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