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+1-833-728-2041356 reviews
From
$223P.O Box 1151, Maputo, Mozambique , Maputo, 1380, MZ
Reservations:
+1-833-728-2041356 reviews
1/58
From
$223Call for great rates
+1-833-728-2041Free parking
Pet Friendly
Indoor swimming pool
Outdoor swimming pool
Free wifi
Steam room
Hot tub
Sauna
Welcome to Polana Serena Hotel, a luxurious 5-star hotel located in the vibrant city of Maputo, Mozambique. Just 0.9mi from the city center, this elegant hotel offers a fantastic location and a range of top-notch amenities. Enjoy a delectable breakfast as part of your stay and take advantage of free Wi-Fi, parking, and both indoor and outdoor swimming pools. Prices start from $223, making it an affordable luxury destination.
The hotel offers a wide range of amenities, including a steam room, spa, hot tub, sauna, tennis court, and fitness center. Whether you're traveling for business or pleasure, the hotel's business center and pet-friendly policy cater to every guest's needs. With 356 reviews, the Polana Serena Hotel stands as a popular choice for travelers seeking a blend of relaxation and convenience. The hotel also provides an airport shuttle for a seamless arrival and departure experience.
Immerse yourself in the stunning beauty of Maputo from the comfort of your balcony or terrace, and explore the city with ease thanks to the hotel's ideal location. Whether you're finding serenity in the garden view or sampling the hotel's dining options, your stay at Polana Serena Hotel promises to be a memorable one.
When it comes to dining, the Polana Serena Hotel offers an exquisite culinary experience at the Delagoa Restaurant. This charming restaurant provides a delightful blend of French and local cuisines, catering to a range of tastes. The ambiance is perfect for family-friendly gatherings, romantic dinners, or enjoying a modern dining experience. With a delectable menu, this restaurant provides an ideal setting to savor delightful meals during your stay.
For those seeking relaxation and wellness, the hotel features an indoor pool and spa facilities. Take a refreshing dip in the indoor pool or unwind in the hot tub and sauna for a truly rejuvenating experience. The hotel also offers a range of recreational activities, including a tennis court and a fitness center, for those looking to stay active during their visit. Whether you prefer a leisurely swim or a session in the steam room, the hotel's outstanding facilities cater to your every need.
In addition to its exceptional amenities, the hotel provides convenient payment options, accepting both cash and Visa. With its ideal location near Maputo's city center and an array of top-notch amenities, the Polana Serena Hotel is the perfect destination for travelers seeking a delightful blend of luxury, comfort, and convenience.
Closest airports
Maputo International Airport
3.7miSikhuphe International Airport
60.9miFree parking
Pet Friendly
Indoor swimming pool
Outdoor swimming pool
Free wifi
Steam room
Hot tub
Sauna
Air conditioning
Tennis court
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Room service
Restaurant
Terrace
Garden
View
Business center
Balcony
Free toiletries
Bathtub
Private Bathroom
Parking On Site
Executive Room
1 King Size Bed
2690 sqft
City view
Private Bathroom
Balcony
Bathtub
+
Indulge in spacious luxury with a 2691 sqft Executive Room featuring a balcony, bathtub, and a king-size bed, ideal for 2 adults and 1 child. Enjoy the comfort of air conditioning and complimentary toiletries.
Standard Room
1 King Size Bed
2 Twin Beds
2260 sqft
Garden view
Private Bathroom
Bathtub
Minibar
+
Experience comfort and space in our 2260 sqft Standard Room, featuring a King size bed, two Twin beds, air conditioning, a garden view, and a luxurious bathtub. Ideal for 2 adults and 1 child.
Deluxe Room
1 King Size Bed
2 Twin Beds
2370 sqft
City view
Private Bathroom
Bathtub
Minibar
+
Welcome to our spacious Deluxe Room offering a generous 2368 sqft of space, perfect for 2 adults and 1 child. Unwind in the comfort of a King size bed or two Twin beds and enjoy the luxury of air conditioning and a relaxing bathtub in your private bathroom.
8.5
356 reviewsFrom
$223Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇿🇦
Lynne
8.2
8.2
The breakfast was excellent. Such good variety and really fresh and tasty. The staff at breakfast are unbelievable, plates are cleared almost immediately and in general, they were really helpful. If something wasn't " on display" they made such an effort to go and source it.
My husband and I stayed there for four nights and the turn down service, turned down one side of the bed as if for a single guest and gave one chocolate for the first two nights. Then on nights three and four, they suddenly seemed to realise there were two guests. Its a really small insignificant thing , definitely did not affect our stay in the slightest and we just smiled about it but it does indicate a miscommunication or lack of attention to detail somewhere.
🇮🇹
Max20097
9.1
9.1
The restaurant is excellent. Probably the best one that I remember. The view from the terrace is nice on the sea. The rooms are clean big and with all the facilities. The old style but working properly is beautiful. Just outside the center.
The noise from the room. I was exactly in top of the air conditioning central machines and they did not stop during the nights. The fact that booking told me it was sea view and instead was city view. They proposed a different room in the attachment but the smell was not so nice and moreover it was not nice like the main building. I asked for a breakfast box but I did not find it at the concierge when I needed.
🇿🇦
Vivien
9.1
9.1
Lovely grand historic hotel with stunning views of the ocean. The breakfast buffet is superb and staff very attentive. The room was comfortable with a big bathroom. I was fortunate to have a sea view from my bedroom with a huge terrace which was a welcome surprise. Many different spaces in this hotel to enjoy from the lounge & bar area, pool & garden, spa & gym and another nice discovery was the sushi bar looking at the sea. The main pool is wonderful to sit and relax at but also visit the spa pool which is perfect to swim lengths, not to mention the well-equipped gym. Above all the staff were always very helpful and friendly, and I appreciated the late check out too, thank you!
Unsecure wifi connection
🇦🇺
Alphonsa
10
10
A stunning colonial style hotel with beautiful views. We stayed for four nights. The staff friendly and helpful. The food in the main restaurant, was delicious! The buffet dinner we had was plentiful. Kudos to the chef. Enjoyed the bar too. Very clean room with comfortable bed & beddings. A nice big pool to just relax and read/swim. Loved our stay.
Little things in the room, like cotton buds, nail files etc that you find in luxury hotels were not available. I did bring that up on check-out and the staff was very receptive of my feedback.
🇿🇲
Joyce
10
10
All the staff were extremely amazing…I was suprised with a birthday cake and bottle of champagne for my birthday. The food..the food…the food…variety of choice during breakfast, I stayed for three days and every single day had a suprise. I definitely going back. Your chefs must be guarded they are the best! The views were amazing too…waking up to the sea view was memorable.
The bathrooms had a foul smell. Something which can be dealt with but other than that I’d still rate it a solid 10.
🇲🇨
Santiago
8.2
8.2
Reasonable value for money. Great facilities in relation to the pool, gym, bar.. Staff is good in general terms.
Both pools require a deep cleaning of the floor and side walls- not clean enough- I had to ask for towels everytime as they were not available. The breakfast area/restaurant has to evolve- need to change the chairs (neither really clean nor comfortable)- there is a better way to give the colonial style- furniture looks tired. Menu at the restaurant is large but the delivery is not there in terms of quality (maybe focus in less dishes with higher quality?). Best dish is lamb chops by far. All the staff told me not to have the chicken.
🇿🇦
Moses
10
10
Poland Serena Hotel, is the place where you can go and come back refreshed. I can surely recommend this place to anyone who wants to visit Maputo
There’s no shelter for our cars, which that side needs improvement. Most of the staff members struggle to communicate in English, I therefore recommend that training of the basic things in English
🇩🇪
Heinrich
10
10
So much hospitality, courtesy and congenialitiy! The Polana gave me a luxurious room with a balcony even though I had only booked a standard-room. I was allow to use the room from the morning until late check-out at 1 pm the next day without extra-charge. A thousand thanks to Mr. Manuel Cossa who helped me with my missing luggage. But the highlight was a delicious chocolate-cake and a fruit-platter for my birthday. I was very touched. You can't expect anything more.
🇺🇸
Edward
9.1
9.1
The building is fabulous. Service is generally very good. Wi-Fi throughout the hotel worked very well. The rooms are a comfortable size.
There’s what I thought was a concierge desk, but instead it’s staffed with whatever bellman available. When I asked for a tour company, one of the bellmen tried to convince me to use him after his shift. I refused and they connected me to a guide on the phone This guide saiid he would personally pick me in his car at 1pm. Instead he sent someone else who was an hour late. We did not use them as the guide on the phone was not honest. Most important, we lost several valuable hours during the day.
🇿🇦
Niccicox
9.1
9.1
We stayed for one night at the Polana mostly because my Mom spent a lot of time there growing up so it was a wonderful opportunity to see a place that she has spoken about fondly for many years. The Polana really is a grand old dame. We had a wonderful afternoon at the stunning pool and a lovely evening in the where we also ate dinner. Check in staff and the wait staff in the bar were excellent. Oh and the bed was sooooo comfy - sadly we had to get up at 03h45 for a flight! We also really appreciated the room upgrade.
A couple of things missing in our room - only one robe and one glass. No shower cap - only 3 empty (used) boxes.
Airports
Maputo International Airport
3.7miSikhuphe International Airport
60.9miAirports
Maputo International Airport
3.7miSikhuphe International Airport
60.9miDelagoa Restaurant
Cuisines
French•LocalAmbiances
Family Friendly•Modern•RomanticLocation
IndoorLocation
OutdoorFree parking
Pet Friendly
Indoor swimming pool
Outdoor swimming pool
Free wifi
Steam room
Hot tub
Sauna
Air conditioning
Tennis court
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Room service
Restaurant
Terrace
Garden
View
Business center
Balcony
Free toiletries
Bathtub
Private Bathroom
Parking On Site
Activities
Tennis court
Tennis equipment
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Minibar
Restaurant
Tea/Coffee maker
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Concierge
Currency exchange
Express check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Executive lounge access
Hair/Beauty salon
Ironing facilities
Mosquito net
Non-smoking rooms
Pet Friendly
Room service
Internet
Free wifi
Kitchen
Dryer
Electric kettle
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Sofa bed
Safety & security
Safe
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beauty services
Body treatments
Facial treatments
Fitness center
Hot tub
Indoor swimming pool
Massage
Outdoor swimming pool
Sauna
Spa
Steam room
Transportation
Airport shuttle
View
City view
Garden view
View
From
$223Check-in
From 14:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
4+ years
Extra bed upon request
$100 per person per day
13+ years
Extra bed upon request
$150 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
Cash only
This property accepts cash.
What are the check-in and check-out times at Polana Serena Hotel?
For those planning to reside at Polana Serena Hotel, the doors open for check-in at 02:00 PM and it's time to say goodbye by 11:00 AM.
Can guests park for free at Polana Serena Hotel?
Yes, there is parking available at Polana Serena Hotel. It's free, located on site, and doesn't require a reservation.
What's the nightly rate at Polana Serena Hotel?
Starting rates at Polana Serena Hotel begin from $223. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
Which room categories can I book at Polana Serena Hotel?
The Polana Serena Hotel offers various room types including Executive Rooms, Standard Studios, Deluxe Rooms, Standard Rooms, and more. The rooms accommodate 2 adults and 1 child, and smoking is not allowed. Bed sizes range from King size to Twin beds, and room sizes vary from 2260 sqft to 2691 sqft.
What is there to do in Polana Serena Hotel?
Guests at Polana Serena Hotel can spend their time relaxing and unwinding in the indoor and outdoor swimming pools, or enjoy luxurious spa facilities including a steam room, sauna, and hot tub. For those who prefer to stay active, the hotel provides a tennis court and fitness center. Dining options include the family-friendly, modern, and romantic Delagoa Restaurant, serving French and local cuisine. The hotel's garden and terrace offer tranquil spaces to enjoy the surrounding scenery. With the 24-hour front desk and room service, convenience is assured. In addition, the hotel offers a business center, babysitting services, and pet-friendly accommodations, ensuring a comfortable stay for all types of guests. With such a wide array of leisure amenities and dining options, guests will find plentiful ways to enjoy their time at the Polana Serena Hotel.
Does Polana Serena Hotel have a pool for guests?
The hotel has both an indoor and an outdoor pool available for guests to use.
Does Polana Serena Hotel feature its own restaurants?
The hotel has one on-site restaurant called Delagoa Restaurant. It offers a modern, family-friendly, and romantic ambiance. The restaurant serves French and local cuisines.
Are both cash and credit cards valid payment options at Polana Serena Hotel?
Yes, both cash and credit cards are valid payment options at Polana Serena Hotel. Cash is accepted, and credit cards, specifically Visa, are also accepted for payment. Therefore, guests have multiple payment options to choose from when staying at the hotel.