Seda Ayala Center Cebu - Multiple Use Hotel

stayed there for 8 nights. pros: - the location: it's near Ayala shopping mall, a lot of taxis and drivers know where it is. - the staff is very friendly and always try to accommodage requests - they have healthy meals which is great for those with dietary restrictions - love the breakfast buffet - fast wifi. my work is zoom-heavy and I was able to work without any internet issues

cons: - DUSTY! the room at first glance looks clean, but the corners and under the furniture are dusty, and the a/c is dusty too- it looks way overdue for a deep clean - staff can be slow, especially in the restaurant, maybe they're understaffed? - the breakfast buffet is worth the price. lunch was consistenly the worst- with presentation, taste, and portions lacking. - dinner buffet is mediocre. don't go an hour before it closes, the meats are dry and bard, everything has been overcooked because of the warmer and lights.

Wonderful stay and location plus I enjoyed the breakfast meal as well. It was my very first stay in this hotel and I truly enjoyed the place. I wish to thank Erlyn, Joann, and Ms. Fuentes for taking care of us and other guest in the hotel. The rest of the staff did a marvelous job in making our stay memorable as well.

I would suggest to buy new sets of bath towels. This is what I see that needs to be upgraded. Other that this, GREAT PLACE to stay!

The Seda is a lovely hotel in Cebu city Centre. The staff are friendly and helpful and the rooms are spacious with a super comfortable bed. The immaculately clean hotel has a small pool and outdoor area which makes you feel like you’re not in the city centre but it’s in fact adjacent a massive pristine shopping mall with many restaurant or cafe options. Highly recommended trying the hotel buffet - the range of foods is amazing - very tasty!

Unfortunately due to Cebu’s heavy traffic it meant while the hotel was not so far away from the ports to go any island tours required to start at 4am.

the room was quite big, bed comfortable. the catering staff were very pleasant and super nice each time they brought in food to the room, even giving me options not on the set menu. I sometimes asked them a favor to tell Reception to answer their phone. throughout my quarantine stay of 8 days despite the devastating effect of typhoon Odette electricity and air conditioning were available, water for shower and internet connection also (though we had 2 separate days without internet). no TV/cable after typhoon but didn’t bother me.

limited information from Reception at time of checking in. asked for security deposit, gave me their inclusive menu, and showed me to my quarantine room. it got worst after typhoon Odette hit Cebu everything was a mess, phone kept on ringing for ages. and if answered, either I was put on hold or can’t give me any assurance about the delay in my PCR swab, considering the hotel was classified as Multi-purpose Quarantine Hotel they weren’t helpful and can be very frustrating. suffice to say, my quarantine stay was extended and stayed 8 days in total. being a ROF I had to pay for everything myself. I was glad I arrived home just before Christmas eve. I’m sure It would have been a better experience otherwise, it was just unfortunate a big typhoon happened.

The hotel service staff is very kind, and the guards are also very enthusiastic. It is a safe hotel. It is recommended that parents with children can live here.It is very close to the Ayala Shopping Center and can be reached in 1 minute along the walkway. Great food, lots of options. What I like the most is the service of the staff (except the counter is more serious). I recommend that everyone who comes to Cebu can live here. It is very convenient to go to the airport or in the urban area.

The facilities in the hotel are average, and the shower head is a bit moldy.

I stayed at SEDA Ayala Center Cebu to do my mandatory hotel quarantine. I availed their quarantine package which included 5 nights stay, full board meals (3x a day) and airport pick-up. Everything was seamless and very professional, the room was spacious, had enough light, and was very pleasant. The food was really good, they even ask you for your preferred next meal if you are picky; the servings were also enough. I especially appreciated their hospitality. On the day of my check-out, the test results were released very late and I couldn't check-out by noon. They let me stay in the room til 6PM for free, or until I got my test results.

The check-in process was kind of slow as there was only 1 person attending.

\We were loyal customers of the former Marriott and were very disappointed that they closed. Seda (part of Ayala Group) took over the hotel under their name. The renovations have not been extensive, so happily surprised that the hotel has retained its character. Seda has done an excellent job. Location wise, you can't beat this place either, with direct access to Ayala. We will be back.

aside from the buildiong being old, very old, it is s till doing the job. tastefully and subtly renovated. good to find the carpets in the rooms having been removed. There was really nothing to dislike. Happily surprised.

The buffet breakfast was very delicious. The hotel is right beside ayala center cebu with a nearby transport terminal. The staff was very accommodating and hospitable. Don't hesitate to ask them for any of your concerns. The room was clean although not quite spacious. Internet was fast and reliable. Would definitely book here again if I plan to stay in the city.

If you have kids and want to visit places like cebu ocean park, anjo's world, or cebu safari, expect a bit of travel time from those places. But, if you just want a place in the center, this place is the best.

the pool and the location

definitely you could " Steam Clean " the room carpets - and here is a strange one - the fridge is something I use a lot - but you have the fridge in an " ENCLOSED " cupboard ...... not advisable - the heat from the fridge motor locks in the cupboard and when the door is opened - it is like a mini sauna in there - and so the fridge is never cold ! - outside or more importantly inside . You need to " cut " the timber unit to allow the hot air to escape - to keep the fridge " average cold " ( but not good ) i left the cabinet door open all day ---- Try it - go to a cupboard - get on your knees and feel inside the enclosed fridge cabinet --------------At best the fridge will blow a motor soonert than it should ----------At worst = a definite " FIRE TRAP " . thanks .

Great location, friendly staff, and nice facilities. Connected to the best mall in Cebu through an exclusive access from the hotel (2 minutes walking distance). Close to many coffee places and restaurants.

Unfortunately there is some construction work happening outside the hotel, so it can be noisy during the day if your room faces that area. Nevertheless, the staff was very understanding and offered me to change the room. If you are planning to use the room during the day, make sure you request a room on the part away from the construction site.