Apartamentos Santiago

Close to bus station which was a huge plus, people are welcoming and helped with directions to our apartment. Keys to the apartment need to be picked up at the gas station, from there you are able to head to the apartment, that was our only difficulty. Safe for families.

picking up keys from gas station

The apartment is excellent very clean and well equipped in a great location for bars restaurants and shops

The size and location are excellent the only complaint I could make is we got no reply from our emails/message's there was no instructions on how to gain access to the apartment or where to collect keys

Very cosy, clean well equipped appartment. In the middle of town

We was staying from Saturday to Sunday it was very noisy at night 🌃

Excellent value for money and a great location.

We had to find a petrol station to get the keys.

Spacious clean apartment in a great location. Beds were comfy and everything was new and stylish. Recently refurbished.

No information on how to operate heating and water. When we arrived the apartment was cold with no hot water. Could do with some mugs and a kettle. Key collection was in a strange place and needed more information on parking.

Nothing

Short version: we booked a room here but were not able to access the property. Their "checkin" site did not work. Finally, we gave up and drove to another city and stayed in a real hotel, checked in with a real person with a real smile. Longer Version: Roaming Data is expensive, so we do not spend 30 minutes reviewing the checkin complexities of 6 different options when we want to book acccomodation. Also, it is not how I want to spend my life. We were in this town and decided to stay. We booked then tried to checkin. The debit payment was immediate. We received an email telling us we had to checkin online. On roaming data. The link did not work. For 30 minutes we tried to checkin but got the error message, "Reservation is not ready for checkin yet." This is at 19:00. We tried to phone the two phone numbers many times. No-one answered. We sent SMS text messages. No-one answered. We wrote emails through Booking. No-one answered. We wasted 90 minutes trying to access this property before we gave up and drove to Cordoba. I am angry. This is the following day and they have not reacted at all to us not checking in. They have the money, so who cares? This is a day later. I have been refunded what I paid. The provider did not apologise or acknowledge there had been a problem.

clean & spacious

Checkout at 10am!!! No possibility for late checkout :(