Zoetry Mallorca Wellness & Spa

The place itself was spectacular. The grounds and buildings were beautiful and held an incredibly tranquil and peaceful atmosphere.

Unfortunately, our overall experience was ruined due to the service. It was apparent that the restaurants were understaffed and untrained. We were served beverages that contained flies due to poor attention to detail in the bar and lack of remorse or care. This was one of the many things that occurred. Spending the amount of money we did, we excepted to be well looked after by the service staff, instead with every meal we waited for ever to be served, and the level of professionalism was lacking. This really disappointed us and it’s the only reason why we wouldn’t go back..the service.

Awesome property, very old family manor house which was very well taken care of. the Facilities are among the best i've seen, beautiful landscape, easy access, several pools including adult only, great food and several restaurant options. Bed and room very comfortable apart from the AC which doesnt work.

The AC was blowing hot hair and despite the several complaints raised to reception, the maintenance could not fix it. It was almost impossible to sleep at night. My son was sweating and couldnt sleep... I wouldnt say it ruined our holidays but it was close to. The room next to ours also suffered from the same. Even with windows wide open during night, it was very hot and if this happened in October, i imagine during the summer.

The hotel was stunning! The location is fairly remote but that's what we were looking for as we hired a car to explore. Breakfast options were great with everything on offer. The evening restaurants offered good choices, albeit slightly limited menus in both the Tapas and Mediterranean restaurants, so eating in each more than twice can become a little repetitive. The hotel isn't a fancy high-spec 5-star hotel, it's more about the charm and quaintness of a peaceful retreat in beautiful surroundings.

Service around the adult pool needs to be better as is pointed out by multiple reviews - the pool bar is by the kid-friendly pool which means walking to get a drink or food. It's not far to walk but when it's 35+ degrees, regular service around the adult pool would greatly improve things and add to the otherwise lovely stay.

Beautiful building and setting, so relaxing. Pool is lovely and the restaurants, nice gym. All inclusive option was great, really liked that it was a proper menu for all meals. Would recommend a walk around the Cross Country track - we saw wild tortoises.

Food was great, but might get a little boring after more than a few days. We did 4 nights which was perfect. Service is a little slow, but we didn't mind that too much because we were relaxing!

Although we only stayed for a short time (2 nights), we had a great experience staying at Zoetry Mallorca. The whole place looks absolutely incredible, the pictures don't do it justice. You can just wander off and explore everything it has to offer. The hotel has two swimming pool areas and we stayed just at the one that was adults only. It was quiet, serene and perfect for relaxation. It also offered a great view of the church in the background. The breakfast is also one of the best breakfasts ever, the eggs benedict were just perfect! Also the staff is very nice, we had dinner at the property last night and one gentleman was just incredibly nicef, helpful and always checking up on us. Great overall experience if you want a quiet, but absolutely beautiful holiday.

The hairdrier in the room was one of the worst ones I ever used. Only had 3 modes - one cold, one warm and super low power and one hot and a little more power (but still very low overall). My hair dried quicker if I just let it airdry. This is not a big deal, but from a place like this, I would expect it to be something other than the what it seemed to be a 10 € worth of hairdryer. Also, what we found a bit weird was that although the pools were open 24/7, the workers who distributed new beach towels only showed up at around 11 AM. A bit late, considering a lot of the guests were already there and enjoying the pool. Both mornings we had to seek the towels ourselves.

This hotel is amazing. The whole area is very beautiful and well maintain, it is a pleasure to stay there. The food was unbelievably tasty, everything we tried was very good. Our room was very spacious, clean and had everything we needed. The stuff was super helpful and friendly. It was our honeymoon and I can't imagine a better place to spent it, we were extremely satisfied and we are already thinking about coming back.

Everything was perfect, the only thing that was a bit annoying were flies. There was a lot of them and it was a bit disturbing while we were eating.

Lovely “finca” style - farm- property — medieval era with beautiful modern luxury touches. Nice change of pace after several days on the coast and just 15 mins to the airport! Fabulous buffet breakfast and especially nice and well-decorated gym! The white stone buildings with stone roofs make for super quiet nights — wonderfully relaxing! Fantastic Indy massage in the spa.

Nearest beach is a 15 minute drive to a cove but delicious restaurant - Restaurante Miguel- made it worth the travel time.

The grounds are beautiful, and the outdoor dining setting is heaven. Breakfast room is also next level, so gorgeous and the buffet breakfast is divine. Everybody took photos when they first saw it, how could you not! They cook eggs to your liking and make your coffee of choice. Most of the staff are super friendly, happy to help in any way they can. Our room was quiet with sunbeds out in a semi private garden which was lovely. The pools were also gorgeous, such a nice spot to relax.

Not too much not to like. Though one downside is that the adult pool has no service, you need to order at the bar which is at the family pool, and once you get your food and drinks you likely won’t have it taken away whilst your there, which isn’t the biggest issue apart from the bee’s that start to congregate around you and your leftovers/plates/cups. Service at the pools is also a little hit and miss, some are more than happy to help, though others not so. The shower in the room might benefit from a door, as water goes all over the floor!

The hotel's estate is truly enchanting and the interiors are beautiful. We loved the intimate, boutique atmosphere of the place (amazing live music during dinners!). The hotel also offers a very solid SPA experience and a wide range of group sports activities such as tennis or fitness within the price of the stay, which I personally loved. Very solid breakfast selection. Separate pools for people with children and adults.

I had a feeling that the restaurants are understaffed - waiting times to be served during breakfast or dinner were very long at times, same at the pool bar. A la carte menu was OK, but some dishes definitely not a 5* restaurant. The adult pool was, unfortunately, missing a bar service - getting a drink required a walk to the other pool area.

nice property with a lot of charm and two large pools. the food was good too.

restaurant and pool service is all over the place. definitely not 5 star. the hotel is understaffed which results in you having to wait long to order food or drink. the waiters are not all properly trained. I feel sorry for the staff. the management should ensure enough people to serve the guests at peak season. breakfast service was excellent and prompt. the main room could do with an extra. in. only a small bin in the bathroom. also the showers in the spa did not have shower gel or shampoo. once the service improves and the fix these little issues I will be more than happy to return but competition is stiff. I think the hotel could be a lot more profitable if there were staff to take orders of food and drinks but I suspect most guests are opting for all inclusive. We did not!