Nixe Palace

Great hotel. Beach was great. Staff was super friendly. Awesome room looking over beach.

Drinks and food were a little pricey. Ate offsite after the first lunch.

Lovely and helpful staff, beautiful hotel and views.

1 hour sun bed policy. This is not much time at all given the amount of sun beds available, meaning you would not even have much time to go for food either in or out of the hotel. If this is the policy this needs to be reinforced properly with ALL hotel guests and people’s items should not just be moved when they return to the hotel. A reminder or note could have been an option initially, especially seeing as there are people who will go out all day and reserve sun beds but nothing was done in this situation.

The breakfast was outstanding, the staff were incredibly kind and helpful, and we will absolutely return sometime soon. Well done to Nixe Palace!

Some guests were very rude and would try to 'reserve' beach chairs/sun beds as early as 730am, which is clearly against posted and enforced hotel rules - even mentioned in the welcome package in the room. These same horrible people would then would get aggressive or confrontational with guests who enforced those rules. On at least two occasions it was very uncomfortable and it would be great if there was a stricter hotel policy / more active policing of those areas to prevent that aggravation to guests who follow the rules.

Staff and view

It's a beautiful place, but with COVID-19 it's not really worth the extra cost. First, their website says there is an adults-only pool and that is not correct. Also, the heated pool is not actually heated. Not an issue in another month or two, but not refreshing during my stay especially considering it was cloudy most days. I did appreciate how kind the staff was, and the view was incredible, but without the amenities of a five-star hotel (no spa, no fitness room, no heated pool, no adults-only pool) I do not think it's worth the extra expense.

The staff were great, however I didn't rate it as full marks as we had a run in with two members of staff. The guest services staff are unbelievably good. And the beach is a 2 second walk. The spa is beautiful too. They put on a DJ with sax player on the Tuesday night, they were amazing and the balcony was full of people, really good atmosphere, the management needs to really think about employing acts like this every night, and please get rid of the piano, we are not in the 1960,s anymore

I find European beds are not like they are in the UK or USA, and there was a lack sun loungers. Also every night they had a piano player on in the foyer, she was old fashioned and boring, and she brought nobody In. No ironing board, really 5 star?

We found the hotel very comfortable and the staff helpful and polite. We liked the location, which was right on the beach and also easily accessible to Palma by taxi. The 'strip' the hotel is located on has a great selection of restaurants and mini marts. Although we ate on the strip most nights of our 7 day stay, we did not run out of great choices and different cuisines to sample. Lastly, the hotel smelt great!!!

There were some glitches in the mechanics - ie. the lift broke down several times when we were staying (although, saying that, that was put right very quickly) and they had a few problems with the spa pool. We also thought the breakfast was overpriced for what it provided.

The hotel location was perfect. It had magnificant views and the taxi ride to the city center of Palma was only 11€. The service at the hotel was exceptional and they made everything in order to make our stay as comfortable as possible. The breakfast was excellent and as we had allergies the breakfast personnell made special breakfast for us every morning automatically according to our wishes. We also really enjoyed the Spa of the hotel. Would have loved to stay longer but we will definitely come back!

It is a fantastic location. It was our second day. The hotel is beautiful with amazing views. The beach is literally at the frontdoor and one can walk down to the pitch directly from the hotel. As is the case everwhere, the beach is public so a lot busier on weekend with more local visitors. However, it is a lovely sandy beach. The breakfast is great as is the general service. Towncentre is a short ride away. The only issue is that this time it was very expensive but we booked late in high season and they were nearly sold out. hopefully next time it would cost this much!

Balcony and views are exquisite. The hotel is right on the beach (public beach) and the setting it beautiful. The rooms are a good size but a bit dated. The toiletries are luxury however overuse of single use plastics which should be eliminated. Setting for breakfast is lovely. The hotel is beautiful outside.

We checked out as the pool is minute, almost non existent. As we were on holiday for 5 days we wanted to use both the beach and pool, but too small to enjoy. The hotel is dated inside. Reception is uninspiring and I would imagine spectacular in the 90’s. The rooms are are a lovely size with a magnificent view, but again dated for a 5* hotel and a little disappointing.

Loved the location (right on the beautiful beach!), lobby, beach area and the swimming pool area. The pool beds are so comfortable. The complimentary spa visit was a bonus and really added something special. it was nice to have a welcome drink too. The staff were mostly friendly and service was instant. When we needed extra amenities for our room, we barely waited 5 minutes — that’s great service.

The food is very over-priced and average quality, with the exception of breakfast, which is fine. We couldn’t believe the prices for salads and sandwiches at the pool bar and restaurant but wouldn’t choose to eat there again. We also felt the room layout made no sense and was a bit small, it would have been nice to have a bath in the bathroom and a couple of sun loungers on the balcony. The gym also needs a major update and is way too small! Overall, despite the areas for improvement, we would still consider returning for a long weekend.