GUESTHOUSE ZURZACH - Self Check-in0

The stuff was excellent, very helpful. They even let us stay longer in the room on the day of check-out. They also cleaned up the room extra. Told me that the cleaning takes place once in 2 weeks, which is very-very long. When I asked for cleaning after a weak, they have done it, which was very nice. The location was also great, very central, close to good infrastructure to do grocery shopping, to get to the railway station, but also excellent for going jogging in a nice landscape. The balcony was also very nice!

The cleaning takes place regularly once in two weeks It is impossible to get an official bill, while providing firm address Kitchen is only one for entire house. So sometimes eating in the common room was impossible. Even though the kitchen is excelĺently equipped with everything, except of coffee machine, so I bought extra one for me

We were on a 3 week bike tour through Europe (EuroVelo 15) and this was a convenient mid stop between Stein am Rhein and Basel. Laundry room was free to use, washers and dryers, they blanked out all the confusing modes on the machines which was super helpful for us as well! Lots of food options around. Rooms had an outdoor patio, and plenty of space inside for storing our bikes. Our room had a bidet and large shower.

Everything is handled using app/web interface, check-in, unlocking entrance door, room key, laundry room... Nice that there is no key to loose, though for some, it could be a bit frustrating if you accidentally close the browser, or your phone battery dies.

Comfortable room. Easy to get in and out with digital key. Kitchen facilities a plus - they have oven, microwave, kettle, plates, cutlery etc. You just need to bring breakfast and food.

No free car park.

Very convenient. Clean. Smartphone door opening is easy once it works

Couldn't Check-In using booking.com. needed to contact the hotel directly by phone who send a link for check in which worked perfectly. A bit warm during the night

Nice spacious rooms

I did not see any staff so I could nor rate it. All was automated what worked very good but it misses a bit personal touch

Good location. Clean and quiet. Use of kitchen

Difficult checking in if neither your phone service or internet connection is not linking. Also door to patio did not open.

Close to the termal baths.

•No instruction about where to park your car. (A guest I spoke told me to leave my car in front of the metered spaces, that police was not seen in months. So I left my car there, and was not fined. •The keyless entry is a bit unclear procedure, that takes time, aspecially if you are not comfortable with your mobile phone. If you have problems, support is not available outside office hours.

The self check in was difficult as you needed to download an app that was in German. There are no employees at the facility although someone came and helped when I was having trouble getting in. I didn't like the feeling of having no one look over the place although it worked out fine. Maybe because I was a woman travelling on her own.

bad location

Insects are everywhere

nothing

just the balcony