Protea Hotel by Marriott Dar es Salaam Oyster Bay

I stayed for three days two nights (solo), and their service was amazing from the airport pick up driver Abbas really gave me a warm welcome to Tanzania and then Getrude Goodwill. She is a valuable asset to this hotel and to me. she really welcomed me to the hotel and to my room and the reception staff were truly wonderful. I communicated to Getrude from Whatsapp when I was in Malawi and she really was informative and she gave me all the details for whatever questions was asked so I was able to come fully prepared to Tanzania as it was my first time coming to Tanzania. The entire staff were really really helpful and welcoming and they really give us a positive vibe of how Tanzania is and how their people are and how they treat us and they are amazing services. Their food was delicious and well made, it’s a very peaceful environment and I stayed in the loft suite. Overall, the service was excellent and I would highly recommend anyone coming to Tanzania to stay in this hotel for as long as you wish because they would provide you a beautiful experience and excellent service from them and special. Thanks to the staff of Protea Hotel oyster bay,and special thanks to Getrude Goodwill, a real gem of a woman.

The staff team were 1st class, very attentive , caring, professional, and approachable . The team paid attention to the small details to ensure things went smoothly. The location was very safe and clean with good choices for meals at different times of the day the pricing of services was very good. Danny (a member of the front desk team )helped me to amend my booking at short notice on 2 occasions, which was excellent customer service he also proved me great value for money .

The kindness of all the staff members! everyone was very helpful and sweet! The lady in the reception Gertrude was so nice.

Nothing

It was very nice and clean

I did stay here for almost a month but I did not like that I had to get new password for internet every 5 days also, keep entering password to my device each time I am using my laptop or phone this was inconvenient to me and I believe to others,

The room was clean and well kept with a kitchenette and sitting area.I also liked the location of the hotel which was in close proximity to shops and recreational places around Masaki and Oyster Bay.

It would be good to replace the shower head.

The staff is outstanding. Very sweet and service minded. Both the receptionists and the restaurant staff. The breakfast is good, and so were the meals that we had. The pool area is also very nice. Good and well equipped gym.

The rooms are a bit worn, and there was a strong cigarette smell in the room, although the hotel is smoke-free.

The place is beautiful with very hospitable staff. The location is very good with ease of access to the city. It is set up in a serene ambience. I highly recommend it if you are looking for a nice beautiful place to stay in Dar. I will return in the future.

The shower heard in my room was not working properly, it is small too.

Location, Staff, cleanliness, value for money, safety - They offered free bikes for guests, amazing move, - The small "Eclairs" Chocolate on my pillow got me ever day after coming back from work.

Great

Half the sockets in the room did not work. TV was outdated and could not take a flash/storage device and I could barely watch anything. Cab referral from the reception was extremely expensive and charged up to 5times what they should have charged yet this was supposed to be "a good cab guy"

Always I come back to the same place as I like their polite staff first, then the location and everything else is good

The laundry service was not good only this time as I got my T-shirts not clean after laundry. For my previous stays it was good