Best Western Plus The Athena Hotel0

As a repeat guest, I have say that this hotel didn't disappoint. The friendly staff, the cleanliness, and overall guest experience are an absolute 10/10 kudos to Tonny and the dedicated front office team. You guys understand customer service. Thanks for making my stay memorable.

There is only one issue, the meals at the restaurant are lacking. For such expensive meal options on your menu, there's definitely a need to revise this service. The kitchen staff is super nice, though.

This hotel was a nice surprise. It's very clean, very quiet and has excellent customer service all across the board from reception, dining and overall living. I highly recommend this place.

The commute to and from this gem can be tricky due to the poor road system and high traffic. You need to plan your commute wisely if you frequent the city center. Still not the hotel's fault but something to consider.

The rooms are clean, well furnished, comfortable, and not overpriced. The location is near the venue of the conference I was attending and quite convenient

The breakfast didn’t have enough choices and I didn’t get the lactose free milk I requested during booking. Also the music in the neighborhood/hotel was too loud some nights

Excellent hotel! Excellent and clean room. Understands exactly what the guest needs. The staff is super helpful and kind and the breakfast is really good

At night we needed things from the reception and there was no response,early in the morning they took care of what we needed

Room was great

No vase for flowers. Lots of noise during the day from drilling and hammering as they installed air conditioning unit in a nearby room. Swimming pool changing room was for staff only so guests had no place to shower or change.

Lovely staff, good service, a nice big room, good level of cleanliness, aircon worked well. Food in the restaurant was good and fairly priced. I would stay here again.

Room aircon was good, but quite nosy in operation, bathroom was shower only, very minor issues really.

Staff have best attitude ever. Hotel lovely all over. Everyone very eager to help at the drop of a hat. Excellent food! All round by far the best value anywhere in Kampala, in my opinion.

The room upgrade was spacious and clean. The staff were friendly

I didn't get basement parking when I arrived and I had to Park on the street. A suggestion, could the hotel could prioritize the basement parking for in-house guests?

inviting ambience friendly staff flexible and accommodating the location of the hotel.

consider upgrading the AC

Very welcome, professional, peaceful. I really made a right choice when booked then.

I didn’t have any particular issues or struggle there.