Country Inn & Suites by Radisson, Northwood, IA

Always like staying here since it's connected to the casino and venue for the show we attend.

I was told by front desk that I was prepayed with booking.com. which is not true. I put a hold with a credit card and was to pay at the hotel. During check-in I was asked for a credit card, which I thought was a hold but they charged the full amount. I always pay at the hotel and always able to split with who I was with at check-out. Even booking.com confirmation I have states you pay at the hotel. I believe the front desk clerk at check-in was at fault.

David wished there was bacon. Eggs were good. Waffles were fine. I appreciated the fruit. I found the real plates and bowls the second day. I knew this hotel brand used to have them and I really like that. Oatmeal was made and yogurt was out so that reduced packaging and I liked that. I hate when plastic is around silverware or anything. We must try to stop using plastic bags and plastic of any kind. Great berry jellies to put on the waffles! Stop using the plastic containers for syrup!!

The hair dryer was missing from our room but the desk person brought one right up! She was great. I goofed when I booked and got a bigger room than we needed and it was expensive. I think that was because you were filled up. The pool was great size and depth but the bottom was dirty. I wish there was a USB plug-in for my phone in the room. I found one in the breakfast room that I could use. The plug ins by the bathroom did not work so I had to dry my hair and plug in my hearing aids in the other part of the room. The shower head didn't focus on just one area and spilled over on my hair.

Great location! I enjoyed the attached access to the casino. Staff was friendly and the breakfast was good. They also have dedicated adult pool hours which is AWESOME.

Parking! Getting a spot close to the hotel was almost impossible. Also, the parking lot is lit up enough to see from space (great for security btw) so quite a bit of light comes in over the curtains no matter what you do.

The room was huge! Everything was very clean! We liked that we could bring our pet. The staff was very pleasant.

The pool area could have been cleaner, and it would have been nice to have pool towels available poolside.

Proximity to casino, clean.

Rude man at front desk during check in. He gave me no information and when I asked what the hours for breakfast he told me it was written on a small paper inside the key holder.

Nice location. Nice facilities. When we complained to the front desk about the noise coming from the room above us, it promptly stopped. Thank you to the staff who handled the situation. Not the hotel's fault that parents were allowing kids to run wild.

The rooms the breakfast. The employees

The casino was not the best. Not very many places to eat. And they take your money fast.

Clean and quiet

Breakfast was disappointing. No meat, canned fruit it all looked on the cheap. When the cost is higher so are the expectations.

Great front desk staff. They were friendly and accommodating. rooms were clean and everything was in order

We loved everything. Just wished there was room service of any sort.

Due to issues with hips beds at hotels are usually never comfortable for me. Suggestion......I'd so pay extra for a room with a tempurpedic mattress. The price was very high for a room in the middle of nowhere. I realize there is a casino attached but......