Hyatt Regency Shanghai Wujiaochang

The staff are helpful. The rooms are clean and the location is very convenient as it links to a big mall full of restaurants. The shower facilities are satisfying. I do like their shampoo and shower gel they choose. It is a hotel with a taste.

I paid with a different card from the card I reserved. However, The staff couldn't cancel the pre-authorization completely of my previous reserved credit card. Hence he had to charge CNY 1 yuan which actually cost me CNY 15 foreign currency charge. I hope they could just cancel the reserved card completely which is a normal action to most of hotels I lived in. Another thing is the traffic jam is pretty bad when entering the hotel by car. It is not their fault. But that was a pain everytime we commute.

Staff are very helpful. Our room is very bright and has a wonderful view of the city. Room is very quiet, clean and has everything you'd expect to have in a nice hotel. Hotel building connects to a nice shopping mall which is very convenient. The best thing is the mall has an indoor food street which provided various wonderful Chinese food.

The breakfast offers many food options, both Chinese and western; but quality was a little bit of disappointing to us. The hotel check-in lobby is on the 6th floor of the building, and guests have to change to elevators on the 6th floor to go up to rooms or go down to street level.

Breakfast was great with selections ranges from eastern and western food. The coffee was ok but on the bland side. Location of this hotel is great. Very close to the subway.

A/c leaked water but the fix was quick In the next day. But there was water accumulated on the floor and could be dangerous for older ppl.

Great location and has direct access to Hopson Mall. walking distance to the metro, restaurants, and shops. The service was great and the staff tried their best to accommodate our requests. The room was spacious and has nice views.

No resting/seating area in the lobby.

location is very good, easy access to subway. Right next to shopping malls, a lot of good options for food.

Room A/C broke once, there was water accumulating on the ground. Though the fix was done the next day in a timely manner. It could be dangerous at night as one might slip and fall.

Good service

No lounges at the reception. Only a couple of high chair in the corner of force people to go in to buy coffee or drinks. This is terrible for a so called 5 staff hotel as people inevitably have to wait to check in or wait for guests coming down to meet

Nice hotel north of the bund. Easy accessible as it is on the middle ring road. A shopping center is directly attached including food court.

The smell in the room wasn’t nice. Either someone has smoked in before or in the neighboring rooms.

This is typical city located hotel. Very well located, easy accessible from elevated road and metro. Hotel is integrated with shopping mall, so a choice of restaurants are easy available. Quality of TV is great, there are also some English channels. Rooms are quite spacious, so no worries about claustrophobia. Very nice staff. Very good English at the reception.

It's hard to say I don't like, but hotel is just next to elevated road. So even the good quality of windows, I could hear the noise of traffic. Another thing was that in the breakfast restaurant, behind the bar I saw some dirty stuff like trays, boxes of something like that, what should happen in 5 start hotel.

location, very convenient

no rest area in lobby

The swimming pool is very nice. I did enjoy swimming there.