ACE Hôtel Bordeaux Carbon Blanc

For a stop-over this is a gem! Just off the highway and comfy. The breakfast was ok (even if they could have some greens or fruit). Comfortable bed, good size room, underground parking for free and in a calm neighbourhood where we could walk the dog.

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The rooms were very clean and spacious and everything was like new. Bathroom with very spacious shower cubicle and good shower pressure. Free parking. Very comfortable and there is a desk with two chairs which was perfect as we arrived a little late and ordered some uber eats

Nothing to say against. I read about the breakfast being poor, but we didn't have breakfast there as I think it's too expensive. 6€ per person would be more fair because most people just have a couple of croissants and a juice or something else.

The location is good for travellers, close to the highway. There is a free outside/open car parking. The rooms are sound proof, so even though the hotel was full we dis not hear anyone on the corridors. The beds and pillows were perfect! Spotless clean. Most of the breakfaat products were French, which we appreciate very much. There was bio yogurte.

The room has a small closet close to the beds so it can be a bit dificult to pass with the luggage. Breakfast could be improved: there was only 1 type of ham (pork), croissants (seemed like the supermarket ones), juices are not fresh. For vegans the options are limited. I would say either improve it or charge less as in Paris for the same price you get much more options.

Hotel well located just few min from the motorway. Perfect for a stopover! Staff is super friendly and hotel conditions are good. Breakfast is nice, with some variety of sweet and salty.

It would be nice to have a small fridge in the room. We asked reception to keep our son's food in the fridge which was nice of them. The property is not super clean, this is definitely a point to improve in the bedroom, bathroom and canteen area

Clean and air conditioning in the room…

Renovation of the road, didn’t have the access even to the hotel and no email notification before. Could at least inform the customers… and as well hudge amount of people for the breakfast, they could organize the people b the groups to avoid top hours to overflow…

The room was very comfy, rather spacious and very clean, the sheets and towels were all new, as are the window drapes, which did not have time to become dusty. The shouwer cabin was very generous.

The parking was very crowded, there were no places outside and the underground parking has never been cleaned, still bearing the signs of its recent construction. The dust and dirt inhaled while unloading the baggage have caused me a severe allergy and huge discomfort.

The place is clean, tidy and seems modern. The beds are hard but comfortable. Carpeted rooms. Showers were strong and soap provided. Good coffee and orange juice.

Not enough towels for three people in a three bed room. Corridors look like a hospital which is a bit bleak. The breakfast is more basic than other similar mid quality hotels.

Breakfast was ok just a bit slow on replenishing the food. The hotel was new so everything was very clean and the beds were comfortable. The lady receptionist when we arrived was lovely and went above and beyond to help us, she even ordered us a pizza delivery because we got there late.

Would have been nice to have a handle in the shower to hold on to as it was quite slippery and I’m disabled and can’t bend.

Staff was very nice. Breakfast was good. Parking was closed and secure. Room comfortable and clean. Is a family friendly hotel (that can be a good and bad thing). Recently open, so everything was new.

A little out of the city, if that is the goal. They had a problem with the keys and light, nothing major and the let us know when we arrive.

The room was spacious and clean. The breakfast was delicious. The staff were very friendly and helpful.

The location was a 10 minute walk to public transport, which wasn’t ideal, but once on the tram the restaurants and shops were accessible.