Mercure Thalasso & Spa Port Fréjus

Charming hotel and gorgeous room. The hotel personnel are lovely and do their best to help. would highly recommend this hotel. Location is just expectational! between the sea and the port :). I had a peaceful and enjoyable stay and i will certainly be back!

Parking was full 1st day,issue was resolved the day after.

Excellent location overlooking the marina/harbour. Lovely well kept swimming pool. Friendly and efficient staff

A complete lack of umbrellas/parasols around the pool. Could.pared to other similar hotels we stayed at in the South of France it was overpriced

Friendly staff and good location, excellent restaurant, busy and small spa area.

The spa was too busy and opening times for guests are too restricted. Too many rules. Access to the delapidated underground car park far too complicated.

Beautiful pool and private access to the beach

Didn’t realise the expense of breakfast & bottled water - partly my fault for not asking though

We loved everything, the room had everything we wanted, was always lovely and clean and we had a great view.

Nothing

location

no way to fully shut the drapes so three was light the morning and night due to neon signs

Room was comfortable and clean

The restaurant was closed for lunch and dinner without prior notification or showing when booking. Only breakfast was served. Hotel seemed out of service in parts, despite being Easter sunday

Had air con

Tired, run down, staff weren’t very friendly. Small room, shabby.

The only thing good is maybe the location...

First of all I've booked this trip to have a little time off with my 15 yo daughter after her exams and busy weeks of work for me. According to the pictures and informations, it seemed like the indoor pool was part of the hotel. Well it wasn't, and my daugther wasn't allowed, when this is the whole reason why we've booked. The Thalasso is NOT part of the hotel, it's 15€ for 3 hours, which I didn't mind if they'd at least let my daugther in, but she needed to be 18... Whole reason of our trip was over. These informations were NOWHERE to be found among our arrival there. To this, add the fact that the hotel is overated (4 stars? no way), the bed and pillows aren't comfortable at all, the hotel looks and smells a bit old, the restaurant was closed, not much people behind the desk (lobby wad dead), and the breakfast wasn't as good as it should have been it this really was a 4 stars hotel. I would say it's a good 3*, not more.

The location and the evening fibes. The breakfast was good.

How long have you got. No parking after I had noted on the website they had parking only to be told to park in a public parking location a good 10 minute walk away and our car was packed full with holiday clothing etc. The Staff including a women who told us she was the Manager were unhelpful and surly, and informed us that parking could only be booked by calling the hotel direct, a message on the BOOKING.COM WEBSITE WAS NOT SUFFICENT.The pool could not be used by my husband as his swimming shorts were too long! The sink in our room was blocked for our whole stay it would not drain away. We have been using booking.com for holiday/hotel bookings for many years and to many worldwide destinations this experience is certainly never to be repeated!