Pierre & Vacances Premium Residence & Spa Houlgate

Nice facilities, good location. It's a relatively small domain, which makes it cozy. Plenty of things to do with kids on a short distance by car. Staff is nice and friendly.

There is no restaurant or shop onsite. You can walk into town (10-15 minutes walk) where you'll find supermarkets. If you want to go to a restaurant is the town you better reserve. When we were there it felt like every single restaurant was full. The communication pre-travel was awfull. You get messages through booking with links that do not work. When you call the phone nr's indicated in the communication you'll ve told they can't help you because you booked through booking. Some of the replies I got were rude, and when you complain by mail they din't answer. Try to call the domain in france directly. The staff onsite is competent and friendly, which can't be said of the central staff.

calm and beautiful location with wonderful views to the ocean and Houlgate town down the hill, green gardens around. The beach is perfect - was not too crowded in July, the town - very cosy, with several places to eat and a great fish market for your own cooking experience.

we informed about our late arrival time but no one sent us any answer or instructions and once we came there was no one to give us the keys. If not another couple, who arrived at the same time and had a phone message from the reception with codes how to get the keys from the locked box, we would have been left without a room until the morning

The apartment size was perfect, very well furnished, big terrace with nice sea view, plenty of towels, a shower room and a bathroom, 2 toilets, fully equiped kitchen, - we were very comfortable. Pool with beautiful view. Parking, spa, plenty of activities around.

it was hot to sleep, and no blackouts. thats the only items to improve.

very good

I missed two nights already paid because of transport and getting to the place with childen. I was expecting to have some kind of rearrangement and adjustment or discount with payment but unfortunately the hotel was not flexible at all. customer care was not appropriate in this instance as a result we spent mmmorre than the budget.

Well thought out balance of accommodation. Well equipped kitchen . Located away from the hubbub. Lovely area.

A lot is made of the outside terrace with sea views, but if you don’t maintain the bushes , you block the view! 20 minute walk to a shop. Uphill on the return journey.

Really lovely house had everything we needed. Outdoor pool was lovely and warm (May) Staff very friendly. You can order bread for breakfast each morning. Lovely setting

There is no cafe or bar which would have been handy as restaurants in town were very busy to fit a family at the weekend and a lot were closed Monday to Wednesday

excellent location, very friendly staff, really liked the pool, sauna and hammam, comfortable room, a lot of towels, really liked the opportunity to sit at a comfortable table in the salon and also on the patio with a wonderful view of the town and a piece of the sea highly recommend

dishwasher was not working in our room 5503

The view, houses, room decoration.

This is not a minus as it is up to each hotel if they provide food services but should be consider at least breakfast and a little bar with coffe and drinks.. because a supermarket it is a little but far.

Gorgeous view!

A little far walking for older people kids from village but close enough for most people

Location, It is very peaceful and nicely Located. Need a cargo though

Slow Internet, blocking sites and limiting traffic. Jade to use personal phone mobile data for getting decent connection.