The very fact that there was an actual parking space available, as announced, in the hotel property (basement), which is an condition indeed when stops over at Villefranche just for a transit and good food around. Other hotels than Mercure have disappointed us in announcing to us when arriving that the parking was full or not available. We make sure now to early detect false statements of the like.

The Hotel has actually another name and logo, so we lost time in finding it : Either Booking.com communicates on the actual name, or the hotel makes a 'Mercure' logo visible from the several (one way) Villefranche streets where it and the parking is located.

A very comfortable hotel and friendly atmosphere. Staff were very courteous and professional. We asked to change rooms because the air conditioning wasn't working. This was arranged for us in a few minutes with no difficulty at all. The restaurant food was excellent and waiting staff were very helpful and the staff seemed happy and comfortable with each other and worked well as a team. Would definitely recommend this hotel to any one visiting or travelling through the area. Very dog friendly too.

The breakfasts were excellent and we invited guests for dinner one evening, which exceeded our expectations. But then this part of France is resound for its cuisine!

Nothing! The whole stay was first class. Staff most helpful when we asked them to book taxes for us. And generally helpful and friendly. The entire hotel is very modern, attractive and clean. We particually liked the courtyard.

The staff was very helpful, respectful and polite. The restaurant was great and the food very good. It was a great stay and very easy and quick check in and check out. The waiters went beyond ordinary service and were very pleasant and accomodating. The hotel is ideally situated in the centre of VIllefranche. The swimming pool on the roof and the gym were a real bonus. Highly recommend this hotel!

Good food, nice service, good recommendation for a nice local bottle of wine. Super comfortable bed. Very very quiet, despite the fact that hotel is next to v busy road (triple-glazing).

For a night's stay perfectly ok, longer stay be mindful it is in a very urban location.

Room was really nice, good size and quiet

The buffet breakfast wasn't great; the selection was quite poor and food didn't seem to be restocked so if you arrived down to breakfast a little late, you miss out! I didn't think the breakfast was worth the price

Clean room, although a strange configuration, friendly staff.

Not easy to access underground parking on one way street. Location in busy town centre not ideal when just passing through.

Mercure quality, as you know it. Situated close to the center. Breakfast good. Clean. Friendly staff. Parking garage at the hotel.

The access to the hotel garage is not really well indicated, so we missed it the first time. Otherwise, all good.

The rooftop pool and the restaurant

We couldn’t get our keycard to work!

The room was perfect, the location was great

No shower curtain