Wald-Café Hotel-Restaurant

Last minute booking shortly before arrival as we were on a long journey. Friendly welcome by the Chef/?possibly owner and checked room was ready for use. The waiter was lovely and so friendly with our dog even bringing some food from the kitchen for her...one very happy Labrador!! Reserved for dinner which was delicious with huge portions. Situated at the edge of a nature reserve with plenty walking opportunities. Free outside parking, good wiFi and dog friendly.

Couldn't access our room as hadn't been shown the method to open the door but this was quickly sorted. Had requested a double but it was made up as twin so had to push the beds together, this was simply resolved but we had wondered if we had been given the correct room as we had only reserved 30 minutes prior to arrival.

Everything was great except for one episode, that's why I don't give 10. Big parking, nicely equipped rooms, silent location. Very good restaurant where we both dined and had a breakfast. Breakfast was very good. Restaurant is obviously popular among locals. Our family was very happy with a food. Personnel in restaurant is super friendly.

Water in shower is not going down in a proper way. While I was showering (normal, not long shower) water started to run over the floor of the bathroom and I had to turn of the water and freeze at least 3 minutes while waiting the water to go down. When I told it on reception, i was asked "was it just the shower, or smth else?". I mean that it is not "JUST-thing" for a 4 stars hotel.

The staff were excellent. There was a big wedding in progress but the staff did their very best to find us a table for dinner and to look after all the non wedding guests. The room was spacious and comfortable and the food superb, also really good value for money.

Would have preferred for breakfast to have sat in a separate smaller area .Where we were was that was obviously set out for the wedding guests from the previous evening.

Wasn't keen on our room so a quick word with staff and we were given a much nicer one. Friendly helpful staff. Quiet location. Good parking area (we arrived quite late and there were various options - we choose away from over-hanging trees, under a street lamp). Bus stop into Bonn just a few minutes away (helpful bus driver on the way back let us know when to get off / brief directions as we'd taken a different number bus back). Nice breakfast / restaurant area with lots of space. Various walking options (through nice areas / forest). After our walk we sat outside the hotel (comfortable chairs / sun umbrellas) and enjoyed a light lunch.

The setting was quiet and our room was very clean and comfortable.

Service at the bar and restaurant was very slow. It seemed like the male member of staff was absolutely rushed off his feet whilst other staff were not.

Very nice hotel, next to a park, nice restaurant and good breakfast. Staff very friendly

There was a party the night we stayed and it was loud. The staff warned us about it upon our arrival , but we did not wanted to look for another place.

the quiet peaceful surrounding

we did not get the room (s) we requested- told that it was unavailable. But the real reason was that we booked through Booking.com

Google map led to wrong place but luckily we found instruction arrow made by the hotel, it seems to be a natural forest is just by the other side of the hotel entrance, a morning walk is great.

the location is good as it is close to the motorway for a stopover and it is clean

the restaurant menu was more limited than usual and they had no kids menu

Beautiful location, spacious rooms, excellent restaurant, very clean and comfortable!

Only the pillows were not OK.