Imperial Plus Urban Smart Hotel Thessaloniki

Hotel was new, clean, modern and had many interesting automations.

When we have arrived, there was a group of 8-10 people outside the hotel robbing and fighting a tourist. We really didnt feel safe after viewing this, i dont think the hotel is in a good area. Additionaly, the hotel does not have its own parking, we had to park at a nearby place which also did not feel very safe.

Not bad location. The building is new, rooms are clean. Beds are very comfortable. Electric curtains allowing for a good night's sleep and to block the typical urban view from the window, which is another building. The staff is very friendly and gives an impression of being guest-oriented. Breakfasts are decent, diverse enough so you won't leave hungry, although I've had better.

Certainly, minus is the lack of parking. Additionally, it's a minor problem considering that there is a general shortage of parking spaces in the area. Since I was driving a rental car and didn't want to leave the keys at the parking lot, the nearest convenient parking was about a 10-minute walk away (Plateia Parking).

Very good location, nice big clean room. Perfect for what I needed. Breakfast was good. You can't go wrong with this place.

I went to the skyline bar one evening not a soul to be seen, so went to a street vendor and had a beer in my room instead. One morning at breakfast I saw a waiter clean a table and on a plate was a boiled egg not eaten, the waiter then put the boiled egg in his apron pocket, went to the kitchen to drop the plates off, then walk out to the buffet bar with the egg in his hand and put it back in the bowl. On my last night there was a thunder storm and the hotel had a power cut, this was a rolling power cut so kept going on and off, when the power restored it kept turning all my lights on in the room. Not ideal in middle of night, so had a very bad sleep last night, but that wasn't the hotels fault.

The hotel is very conveniently located at the Egnatia road, which gives you easy walking access to the north and south of it (port and promenade) and all the restaurants in the neighbourhood. For any other location there is swarm of taxis cruising the city 24/7. The breakfast is excellent, great variety, there is everything and you can't eat all you wanted... The rooms have smart installations like lighting scenarios.

The smart installation in the room is clearly over-engineered and therefore it was confusing for me (and I know what smart house is..). There are too many switches and typical use is "just press those buttons until the right light goes on". Also the shades went up automatically when I inserted my smart car in the socket... In my colleagues room the door only closed when really pulled strong and that was so loud that a neighbour complained. My colleague complained but the answer was "just pull the door stronger" (the door has to be fixed by a maintenance guy). Surprisingly if not embarrassing at checkout the receptionist wanted to charge drinks from the minibar despite none of us used the minibar.

I can say that everyone who was working at the hotel was smiling and helpful all the time. We really like the facilities, and breakfast was good. Hotel is quite new and well equipped. Bed was really comfortable. Location is also really good. Really close to the port of Thessaloniki, we took ferry to visit one island, we just walked to the ferry. Hotel is located at the main street. It was easy to catch the bus to visit places. And also coming back from almost anywhere in Thessaloniki was quite an easy task. Overall really good hotel with amazing people! Thanks for everyone! Highly recommended!

Amazing breakfast, catered well for meat eaters and also for vegetarians. Pastries, fresh fruit, spinach and feta pie, Greek salad, vegetable omlette/scrambled eggs, cereal. Very modern, clean and comfortable room with big TV. Location was the best, all the sights were walkable distance. Bus X1 takes you directly from the airport to the bus stop outside the hotel.

No teabags or kettle provided in the room, only coffee machine. Lovely view from the skybar, but it is run separately from the hotel and they won't let you stay there unless you buy drinks. We couldn't figure out how to use chromecast/netflix on the smart TV but mirroring phone screen worked to watch movies.

This is my second review for this hotel, because we returned back! That is a good sign, right? I can say that everyone who was working at the hotel was smiling and helpful all the time. We really like the facilities, and breakfast was good. Hotel is quite new and well equipped. Bed was really comfortable. Location is also really good. Really close to the port of Thessaloniki, we took ferry to visit one island, we just walked to the ferry. Hotel is located at the main street. It was easy to catch the bus to visit places. And also coming back from almost anywhere in Thessaloniki was quite an easy task. Overall really good hotel with amazing people! Thanks for everyone! Highly recommended!

New, modern and very clean environment. Smart controls of lights and curtains in the room. The staff was very polite. Nice breakfast. Good location. Paid parking nearby. Very pleasant rooftop bar. Convenient and fast pre-arrival online check-in. Would definitely recommend! Vapers should be aware that vaping is especially included in the non-smoking policy and they would feel the restrictions of real smokers because that is not clear until check-in.

The bathroom is very nice and modern and the shower from the ceiling is really cool but it would be more convenient if the flexible one had options for different height/angle. There were coffee machine and cups in the room, but no coffee nor tea. The "backyard view" has no yard, and no view at all. There is only a wall. One big grey wall very close to the window and nothing else. Good thing we were in Thessaloniki to walk around, not to stay in the room. The room itself was nice and convenient.

Central location. Clean. Breakfast was o.k

Aircondition. This year I accomodated in this hotel first in Feb. At that time everything was perfect. We of course didn’t need aircontion at that time of the year and room temprature was perfect. However now in June we had difficulties in fixing the room temperature. During the night it was very hot when we closed it and very cold and loud when we opened. Although it seemed as if we could manage the temperature on our own, it was not functioning. So I would recommend this hotel for winter times, buy not for summer.

Great location for being able to walk to all parts of the city. The room was comfortable with excellent comfy beds and pillows. The bathroom modern with an amazing shower. Breakfast good. Plenty of choices, hot and cold.

There was a coffee machine in the room but nothing to go with it. Every time you wanted a coffee you had to ask reception, so didn’t bother. The TV was a faff with rubbish choice of viewing. However, not too much of a problem as we didn’t go there to watch TV. The roof bar was stunning, but beware of the absolutely extortionate prices!!