Royal Orchid Beach Resort & Spa, Utorda Beach Goa

Well maintained resort in a good location by the beach, friendly staff. Rooms were clean and well furnished.

Hotel had also been booked by a marriage party which created lot of noise and also seemed to have influenced the buffet menu for all the guests. The dining of the marriage party should have been arranged for separately. There should have been some check on the celebrations as the marriage ceremony caused lot of littering on the beach which was left as such leading to environmental damage.

proximity to the beach, room size, pool, food

rude waitress at the restaurant who asked us to change attire so ‘men groups in the restaurants don’t bother us’ moral policing women in this century is humiliating

The property is a little old and rooms a little outdated. However their winning points are their staff, service and location. What you miss in terms of luxurious room, you get more out of the location and the sprawling property greens outside the room. The beach adjacent to the property is pristine with clean sand. Fairly good for families as it’s not crowded. I’ll come back again to this property mostly because of one reason - their service manager Isha. She was highly professional, extremely diligent and made us feel like home. All our requests were catered to in the most time efficient manner. She made the stay extra special by looking up my birthday on the ID and getting us a cake and a fun decoration in the room - which my toddler thoroughly enjoyed. She was an efficient leader for their staff crew with impeccable hospitality skills!

Rooms could be more modern.

Staff is super helpful ...just outside the beach & very close to shacks...very well located ...

Just 2 things .....cleanliness & dinner menu needs to be worked upon...

Very nice rooms with a great view of the pool area and facilities. The food and restaurant were very good with a decent selection at the buffets. Nice pool with fun kids' activities. Right on the beach front. The front desk lady is exceptional, very professional, and attentive. The security guard at the entrance is helpful with taxi rates and will help negotiate on guests' behalf.

The power went off a few times. Unfortunately, it took a bit too long for the hotel generators to kick in.

The rooms were very spacious with all the essential amenities. There are numerous activities to keep children engaged - football nets, geese, fish, trampoline, cricket nets and bowling machine, badminton, archery etc. The beach that the hotel is situated on was beautiful - large and uncrowded. With clear clean waters teeming with sea life - fish, starfish, crabs and beautiful shells. Hotel food was good and well priced - situated next to Zeebops restaurant as well which offers fantastic fresh seafood in a fabulous setting.

The beach is very pristine, especially in the mornings - no crowd, no dirt anywhere Staff is very courteous, especially Isha at the check-in counter was very helpful in making changes to booking and accommodating our requests

Property could be little better maintained.. rooms not sound proof - beach shacks very noisy and we could hear them!

Beautiful place! My nephew, sister and I had a splendid time. Caring staff, right by the beach, and a nice pool. The room was spacious too, thanks to the wonderful and warm staff that upgraded us. I want to make a special mention of the hospitality. My sister sprained her ankle at the beach and the staff came all the way with a wheelchair to take my sister back to the room and offered rapid first aid. Excellent service, thank you.

The food was sufficient and good very varied for us. The room was clean and was cleaned properly every day. It was a very nice vacation that we will not forget, we will come back to India. Many thanks to ISHA, she organized a lot for us. The staff is very nice and friendly. In the evening in the restaurant, the Indian cuisine was presented to us, very delicious, very good staff. Big thanks to Isha and Pradeb. (Pool)

I can not say it

Ms Isha ( from Front office) executive is very cordial & helped to make our stay comfortable. Observed her helping every guest, doing her job passionately & responsibly. Best wishes. Mr. Akshay is a very nice man & helpful.

Room doesn’t have any sofas / chairs to sit. Every time you have to sit on bed only.