OYO Townhouse 2 Hotel Gunung Sahari

Close to the train station, easy to find PCR test places for International flights. I was worried after reading the negative reviews, but it was not the case. Large, clean rooms and bathrooms, large windows overlooking the town. On the day of check-out, I had an extended stay because I had a flight at midnight. I think it was a much wiser choice than looking for a place with functioning air conditioning and wifi and killing time in a shopping mall. The room was that comfortable. There is drinking water dispense on each floor, a swimming pool on the 2nd floor, and a fridge available at reception. The cleaning staff and reception were all friendly. Thank you.

The room design

Cleaning service does not do their job well. I still could find trashes.

Affordable price

Creaky sound from the bed everytime I move

staff are friendly

An old property that has been partially renovated, small and old elevator.

Spacious room, clean bathroom

The cleanliness, especially the bed

it was cheap. you get what you pay for.

there were mice in the room eating our food whenever we slept or left.

Staff and manager was very friendly and helpful. They always tried to solve my complaints and help. The size of the room is enough. The beds were comfortable. There was a drinkable water dispenser on each floor. There was a small swimming pool.

The room does not have a window that opens to the outside. That's why we can't get fresh air. Furniture was old. Cockroaches were crawling all over the room. wifi connection was bad. Since it was on the main road, there was a lot of vehicle noise from the road.

the price was low

the staff was asking us to pay again even though we already paid; the rooms were not very clean and with broken facilities (shower, door not closeable); the air was smelly; the neighbourhood not very nice

The staff were kind and helpful

Very dirty rooms, we have spotted blood stains on bedsheets, pillow covers were covered with stains, when asked why are there spots all over ? The answer was .. they are washed but we can’t get rid of the stains or spots .. my opinion ! Well then get new ones spend some cash, rather than chase customers away .. and guys .. small cockroaches ( disgusting) all over and I mean literally all over along the bed, found one under my pillow, bathroom is literally filled with small cockroaches.. so the bottom line .. the Staff is very respectful, rooms are very dirty and small cockroaches everywhere, close to the center .. over n out Emil n Nanna from Denmark

Reached the hotel at 130 am after a long flight. Coming to the hotel to check in and knowing that our room has been given out to others! Like What in the world. Tried to contact the property 3 days up on checking in to inform that I would be arriving late But there were no replies. Contacted the customer service, no reply on texts and calls. Useless service.