PORTA INN bentencho

I stayed 4 nights in the twin room. There's also a microwave & washing machine available for use. They also provide free amenities in the lobby for guests to use, the most popular were special scented bath salts that either turned the bath blue or pink! Room was a good size and had a great view of the nearest JR train station, Bentencho. I love the room configuration a lot! There's a sliding door to separate the bedroom from the entrance way & bathroom. The table in the room is the perfect length so that you have enough space to do makeup/eat yet it won't get in the way. There was also lots of space to hang clothes & store luggage. The lighting is also great since its not too bright. Although you can hear the trains a little bit & sirens if any ambulances drive by, i was still happy with the low level of noise considering its right next to the station. There's a 7 eleven just around the corner, a gym open 24/7, and if you like onsens, the Solaniwa Onsen Osaka Bay Tower is just a 10min walk away. Location wise, its in close proximity to Universal studios (20mins by JR line) & the Osaka aquarium kaiyukan (20mins by subway) so definitely recommend staying here if you want to visit those attractions! A direct train to Nara can also be caught at the Bentencho station and will take around 45-50mins! Can't stress enough about how easy it was to travel to these locations from this hotel. Overall I stayed at 9 different hotels all around Japan (even at a marriott hotel!) but this was my favourite, so will definitely stay here again!

I tried calling reception from my room, and several times the call either failed to connect or staff didn't pick up the phone, but they may have been busy at the time since I tried again 1hr later and eventually managed to get through. They have a strict check in time of 3pm but will at least mind your luggage for you. But to be fair, only 2 out of 9 hotels let me check in earlier than the stated check in time.

The hotel was very near the Bentencho train station. After finding the elevator, our travels through the station we're much easier. We asked for recommendations to a conveyor belt sushi restaurant, and were happy to be directed to the Osaka Bay Hotel, which had numerous very nice restaurants, a supermarket, and a Daiso ¥100 store! From the Bentencho station, we were able to get to the Osaka Universal Studios, Osaka Aquarium, and large shopping areas. The room was very large, compared to rooms in Tokyo. There is a 7-11 on the ground floor of the hotel, a Family Mart 2 short blocks away, and a Lawson's convenience store also nearby! We stopped by every night on our way back to our room to buy breakfast items, like yummy soft boiled eggs!

No microwave oven in the room. Bathroom layout has the toilet with a little sink (no soap) across the entry doorway from the shower/tub room with a sink, mirror, and soap. Directions from the Osaka International Airport were confusing, but we eventually found our way to the station. Hotel should direct visitors to the elevator.

The hotel was super close to USJ (about 15 mins by public transport) and included a complimentary breakfast (self-serve breads, pastries, yoghurt, coffee, and juice). The hotel also had self-service amenities available in the lobby at check-in and the staff were very nice. Check-in was simple and made easier by the fact that you can check-in at your convenience up until midnight. The hotel is right next to a convenience store and only about 200m to Bentenchō Station. There's a large sign for the hotel on the side of the building that you're likely to see first when exiting the train station even though the entrance is not on that side, which makes the hotel much easier to find if you're not familiar with the area. We were only there for one night but there appear to be plenty of restaurants in the area. The room included a kettle and complimentary teabags were available in the lobby. There was a dividing door you could use to separate the bedroom area from the kitchen/entryway/bathroom and the room was a good size with a bench in the entryway where you could place your luggage.

Hotel amenities didn't seem to include face soap/lotion (although they *did* include a variety of useful items like toothbrushes and combs as well as some little containers of bath salts) and the hairdryer in the room was not overly powerful. It wasn't a problem for me, but people with strong preferences might want to be aware that the mattress was very firm and the pillows were quite dense. The area surrounding the hotel is a little loud, so if you're a light sleeper maybe bring ear plugs. There's an ice machine on the 8th floor but no iced water dispenser. No tap in the kitchenette so you have to use the bathroom tap.

We only stayed one night to maximise our visit to Universal Studios. Fantastic access to Universal Studios as only one train station away and super convenient. Despite being right next to the train station it was quiet. Reasonably spacious for Japanese hotel and comfortable. We had the breakfast which was simple but more than adequate. A decent selection of a few Japanese baked goods, yoghurt and hot drinks including packaged corn soup! Can highly recommend the teas offered in the amenities and other offerings including bath salts! Appreciated the hotel storing our bags after checkout while we did USJ. We didn't use many of the facilities since it was such a short stay, but were more than satisfied with the hotel overall. Great experience.

Nothing. Wish I had tried some of the other teas!

The hotel is further away from central Osaka, but it is close to some of its attractions such as the Osaka Bay or Universal Studios, which you can access via the JR Loop Line. The hotel is also close to the Shin-Imamiya Station, from which you can get to the Kansai Airport using the Nankai Line. The facilities are similar to other Porta Inn hotels in the city but the room size is much comfortably larger as it is located in the suburb region.

The elevators at this hotel does not use a card security system, which is slightly less secured than other hotels we have stayed in Osaka and Kyoto as strangers can access every floors with guest rooms in the hotel.

The room was extremely spacious with a great window view of the city. The bed was comfortable and the location was great too. I never had the chance to use the gym but the fact that it was available was welcome. The location was extremely convenient. Both for getting to Universal Studios as well as only being a block away from Solaniwa Onsen Park which I highly recommend.

I think more breakfast options might be better. The breakfast was complimentary but mainly included different types of breads. Some protein options could have been nice. It's not a deal breaker though since you can just go to the 7-Eleven next door to get any other sustenance you might need on the go.

A location that can’t be beat very close by a train station that can take you to USJ, KIX airport, and other places. The rooms themselves are very spacious for Japanese standards. Next door 7/11 shop is very convenient for quick meals, ATM etc. Laundry facilities in the hotel are easy to use and much appreciated!

The free breakfast is a nice gesture but definitely not sufficient for a full meal. Basically just various breads and drinks (juices, coffees, water) provided. Would have been nice to see other breakfast staples such as cereal, eggs, bacon, pancakes, fruits etc.

Room was pretty spacious. Bathroom had a full sized bathtub and there was a lot of space! Location was superb! Hotel was less than 5 mins away from Bentencho station. There are nearby restaurants and 711 Check-in was easy, staff were also nice. They offer simple breafast which we really appreciated

Nothing in particular but maybe they can offer more ameneties such as facial wash or lotion. This hotel has exceeded my expectation. I just remember the room being really warm which bothered us but other than that, everything was great

Convenient: 10 seconds from 7/11. 1-2 minutes from Bentencho Station. Great ramen place just 5 minutes away. 15 minutes from Universal Studios. 8 minutes from Osaka Station. Clean: every day the bed is made; towels, cups, bins, slippers, toilet roll (if needed) renewed. It's nice to come back to a tidy room! Amenities: offers relaxing bath bombs and anything else you could need on the first floor. On the 8th floor is an ice machine, coin laundry, and vending machine. Nice sized double room, very comfortable. Enough room for 4 suitcases and still move around the room without trouble. Bath was also very comfortable, especially with a bath bomb! Held our luggage for us when we arrived early. Breakfast was a selection of breads (different breads each day), yoghurt, soups, iced/hot drinks, juices. I recommend the potato soup! You can take your breakfast to your room also. We were a group of 3 split between 2 rooms and we were put in rooms next to each other, which was very nice. Highly recommend to anyone coming to Osaka. We loved it!

Nothing. It was perfect!

Very near train station(using correct subway exit), lots of restaurants nearby, spacious room. Triple room can accommodate 4. Free breakfast, simple but sufficient, right beside 7-11 that’s big. Good partition to separate entrance / bath area with room. Great blackout window blinds. Bentencho has straight train to airport from Osaka Loop line. Luggage deposit service available when we checked out at 10am but only flying off at night, left luggage in hotel to go shopping and picked up luggage when it was time to go to airport.

Nil.