NH Ciudad de Cuenca

Exceptional buffet breakfast

Nothing

Very stylish, modern and clean hotel. Rooms have a second door to separate the room from the entrance hall, which is great. Breakfast was very good, with many options to choose from, from steamed vegetables to the usual ham, several types of cheeses, coffee. Tortilla was also available, as well as cereals, yogurts, etc. Great amenities in the bedroom, like 3 free coffee capsules, 4 types of tea.

The only thing I would say is not good is sound proofing. I could hear people in the next room. Nonetheless, the door that separates the room from the room entrance helps a lot in not hearing noises in the hotel corridors.

The property was very clean and the room was prepared for our arrival. The staff are very friendly and kindly addressed a special request of leaving a happy birthday note for my friend! They were always available to ask questions and the whole staff were very knowledgeable.

Nothing. I would recommend this location to anybody!

Large room, excellent bathroom, lots of toiletries. Appreciated having conditioner, so many places just give you shampoo. Very clean. Extremely quiet - could barely hear anything from outside or from the corridor. Excellent breakfast buffet, lots of choice. Staff were really helpful. Nice bar area and restaurant downstairs.

Not a criticism, but just to be aware that it is quite a distance from the old town, about 30-40 minutes walk, though the bus takes much less. There is also a bus out to the high speed train station, which is some way out of town. Location means it is probably quieter than hotels near the centre, but if you want to be in the centre at night, this may not be the best place for you.

a delightful property. lovely entrance, bar and restaurant on the smallish size and absolutely charming. Bfast room was really nicely decorated and generous breakfast. we loved everything, but we want to make an important emphasis on the staff, from reception to the restaurant and bar and some same staff in the Bfast room, we give them a 10. our stay was so much better because of the way the staff helped and interacted with us.

we liked everything. right location about 20 minutes walk from the old town on a straight and nice road.

Great Air Con, very comfortable beds, view over park, quiet hotel, helpful and welcoming staff. Easy distance to the old town by cab, walkable if fit but hard going in the heat.

Location isn't great, blocks of ugly flats and souless plazas flank the hotel. It's in the modern part of the city.

- Nice clean room and bathroom: modern and comfortable - very helpful staff - excellent breakfast - very good location: 2.15eur/person bus from train station or 10eur per taxi, also 15 minutes walk to city center - everything you would expect from a 4 stars hotel

- there is nothing I can mention, everything was just as expected or above expectations.

Spacious room with a good working AC. Staff very friendly. Lots of free parking around the hotel. During the 15 min walk to the center, lots of breakfast bars and taps restaurants. The old town however is 30 min walk, and prepare for a good climb. It's worth the effort though.

If the hotel would offer breakfast for a compatible Spanish price, I would have given a 10.

The hotel is in a great location ..staff were fabulous and it is spotless and airy

Nothing . It was beyond what we expected

The hotel is modern and have great facilities. It’s all the little touches that make it a great stay. I.e. decent shower gel, hand soap, body lotion, bath robes and slippers, mini bar, black out curtains, complimentary drinks in the bar etc.

The location is a little bit far from the city center, if you don’t mind walking it’s absolutely fine.