The Residence Tunis

Okay, this place is fantastic. Beautiful hotel both inside and outside, great SPA, the breakfast is just amazing, they have everything you might want. The hotel is also super clean, the room cleaning is being done everyday and they also check it once or twice more during the day while bringing fresh fruits and water. Also, the local restaurant is very delicious, very much recommended. High class service, and nice live music on the weekends at the lobby bar. If you order a car via Bolt app. Waiting time 3 minutes. Taxi to Carthage: 15-20 minutes, 5 euros. Taxi to Tunis: 25-30 minutes, 7 euros. Taxi to the airport: 20-25 minutes, 7 euros.

Sometimes there was toooo much service. Everyone around tried to be helpful and supportive, but at some moments it felt a little annoying. Even though every each person at the team was really nice and smily.

This hotel was one of the best I have ever stayed in, far exceeding all our expectations. We have been telling everyone to go since our return. The decor throughout is so thoughtful and beautifully maintained, from the grand entrance hall with the lovely pots, to the turtle pool beneath the bedrooms, the pool bar with flowing foliage wrapped around by the giant pool and the luscious gardens we had not expected but loved exploring with our little boy, watching the rabbits and chickens. We loved walking around very early when the gardeners were already out trimming and pruning and the security guards were in place but still ready with a smile and greeting. Everyone was kind, helpful and thoughtful. The best thing was that they seemed genuine and relaxed, rather than the forced service with a smile you can get in some places. Anis, Raina and Faycel were particular gems but whatever you asked was responded to with such ease. The Spa is insane. A real highlight to have a Clarins pregnancy massage with a facial included as well. The rooms seem to go on forever. Just a swim in the Spa pool while our toddler napped was sufficiently restorative and the gym was really impressive too. The beach as well was an unexpected treat as it is located at the end of the Gammarth strip so it is really secluded. The chairs and fluffy towels were so comfy and it was lovely to be given buckets and spades for our toddler. We will have to return to ride the horses and camels! I only regret not using the paddle boards. The layout is so clever as the rooms are pretty spaced out but all in the same building so you can easily find privacy wherever you go. All the food was great. We hadn't planned on going to the Chinese restaurant as we are spoiled for authentic Chinese food in London's Chinatown, but it was a real highlight as the experience itself had been well-considered. Mediterranean was the least impressive and the most expensive, we thought. All wonderful - thank you!

If you are thinking of booking, definitely stay here!! (But do NOT fly Nouvelair from London. Go for Tunis Air instead. The website and phoneline don't work but the flight itself is really nice whereas Nouvelair was the worst airline we have flown with.)

Nice interior and rooms, good food, atmosphere in the hotel is nice. Flowers, fruits and sweets were waiting in the room as welcome compliments, nice view from balcony, super nice staff in the restaurant Olivia. Breakfast was amazing.

I was in the room 329, opposite to elevator. The sound isolation is very poor I heard everyone. I choice the hotel because of the SPA, but it was not working. Not possible to cancel my booking, no discount or any upgrade as compensation. They sent me a message about not working spa only after the booking was already confirmed. Staff told me water is heated in the pool outside, in fact it was freezing.

The pool was amazing. Pool side staff were very attentive. The room was good with a nice view. The hotel staff responded to rectify a couple of issues in the room when we arrived. The bar and restaurants were all good. Particularly liked the wide variety of dishes at the breakfast and lunch buffets.

I’m pleased to say this has now been resolved and the Residence has made contact with me. I’ve messaged twice regarding some money that was meant to be credited to my cc but they have not responded.

We went on a getaway weekend with my family, and we couldn't find a better choice than the Résidence hôtel Everyone was attentive and pleasant . The spa is outstanding, I would say, it is the best in Tunisia. Very comfortable and spacious room. SUPER CLEAN and little touch and surprise u can find on ur beds. It was our first and surely not the last. Special thanks to Faysal , Anis, and Saida, who made our stay extra special . Highly recommended 👌

Stayed in the Residence Tunis twice during my trip. The staff treated me in a very special way from check-in to check-out. When returned for my second stay I was warmly welcomed, felt like home with family. Rooms are super clean, breakfast is delicious with variety of food. Beach bar was awesome with nice staff out there. I would definitely stay in this hotel when I'm back. Special Thanks to the following staff: (Concierge) Amin. (Reception) Nizar, Jalal, Hemdy, Safe and others. (Beach Bar) Nidhal. (Housekeeping) all of them were professional. (Indoor pool) Husain. (Restaurant) Fahmy, and all of colleagues were helpful and professional. Thank you guys and I look forward to seeing you soon.

Wonderful staff and cleanliness. Room service was excellent and fast. They connected us with 5 Star private guides .

Was a bit warm but if you opened the windows for air you had to listen to loud music until about 4 am . Air conditioning not available for the season yet but they were kind enough to give us a fan. Also, only black instant coffee in the room. Location is resort remote so mostly peaceful but not within walking distance of anything outside to visit.

Beautiful decor in the hotel. Rooms are very nice. The check in desk manager was wonderful.

We had very slow service for lunch at the beach restaurant on the day we arrived. We had to ask for water a number of times. Our food also took a very long time. Other tables were being serviced but despite our repeated requests for water and updates on how long our food took, the service staff took a very long time. It was disappointing.

The Residence Tunis is a place of dreams and even when the hotel is full, we felt relaxed and in complete privacy. The SPA is amazing, it is a shame that I couldn’t experience the real Hamam (next time..), however, the pool with salty water and the water jets was super cool. My 10 yrs old daughter did not want to experience the kids club because we don’t see each other that often and wanted to spend most of the time with me. As a father, I am very proud of this. She loved the harissa and discovered for the first time the mint tea. I cannot count how many she ordered.

Everything about the hotel is magnificent and world class! This is our second year coming and we can’t wait to go back. The staff is so friendly and helpful and the hotel is beautiful and on the beach. And the restaurants are wonderful. The breakfast buffet is very large and includes wonderful Tunisian dishes. We travel all over the world and this is our favorite hotel.