Hilton Garden Inn Bentonville Rogers

The staff is very friendly and accommodating as I had recently had knee replacement surgery and they put me up on the second floor clear down the hallway. We went back to the desk and explained the situation, and they gave us another room on the first floor, close to the dining area and exit. We especially liked the make to order breakfast.

The low toilets. We are both in our 80s and felt like we were sitting on a toddler’s toilet. Thank goodness for the bar that was attached to the sink countertop. We experienced that same problem when we were at Hilton Garden Inn in Greenwood, Indiana recently.

Great staff! the team at the breakfast, the reception (Michelle & colleague!!! Compared to other hotels, breakfast offered better choice - to American standards

Pricing.... For this kind of room, the price is rather high. Breakfast (which is compared to other hotels quite OK!) comes at an extra cost. Otheroffers breakfast included where for less money you already have a suite (separate room, bedroom and bath room). Adding up room rate and breakfast, then price is rather high compared to other facilities in the area. Free wifi was poor, but used plug-in cable to have better connection.. But with this room rate, you would not expect to pay extra to have a good wifi.

The Lobby Coffee Bar and in room coffee maker ,refrigerator and microwave were convenient . The Staff was very responsive to any requests we made during our stay., The happy hour was a nice added amenity.

The noise of anyone out in the corridor could be heard within the room. It seemed louder than what you normally experience in other hotels. It somewhat detracted from the enjoyment of our room in the morning when we were trying to sleep. Wife felt like the tub needed some type of slip resistant material installed. She said she felt unsteady when taking a shower.

Breakfast was alright...pretty standard. The location was PERFECT for me as I planned to ride the razorback greenway trail and I found out in the morning that it literally passed behind the hotel. 28 miles one direction all the way to fayetteville of uninterrupted multi-use path. Amazing. The staff were incredible. So sunny, helpful, truly genuine and conversational. A very relaxed environment for a couple days break from the cross-country road trip. The hotel is on a busy road, but was set back enough to feel safe and private for a single female solo traveler.

The room smelled a bit like food, but probably wouldn't bother most people. The air conditioning unit fan only has one setting: LOUD. It sounds like an airplane is in the room when it's on. Other than that, pretty amazing experience.

The staff was great and helpful. The location was centrally located to everything and safe. The whole establishment looked clean. I'd stay again.

We didn't eat breakfast. It didn't look very good and you wanted $8 pp for it. There were rude guests allowing their children to run up and down the hall screaming..a whole group of people...at 10pm. I understand this was not the hotels fault though...just completely rude guests.

The fireplace in the lobby is beautiful.

This was the first hotel room I have ever stayed in that did not have a Bible in the room. That being said, the room was clean and the beds were comfortable. There wasn't a fan or heater option in the bathroom, so it was cold and the condensation after the shower made the floor very slippery. The fridge was nice but tiny.

Friendly and helpful staff. Aurora was nice enough to walk me through the WiFi connection on my iPhone 😁 The room was nice and clean!!

I’m sure at one time the property lived up to the Hilton Gardens name, but the “gardens” are now overgrown with weeds and the grass needs a lot of help. This didn’t affect my stay but I hope Hilton will spend the time and money to correct this before my next visit.

I was happy with the bed, it was very comfortable.

We chose this hotel because it had an on-site bar. When we arrived at the bar we were Informed they would be closing because they had very few customers. I understand that to a degree but we were paying customers and would have spent our money there.

Beautiful facility, great front desk staff, great breakfast, lovely room, all clean, comfortable beds. Accommodated our large group to eat in the dining area!

Unclear on breakfast system/pricing.

location and value

the shower rod & curtain in the bathroom were not adequate to keep the shower water in the tub.