Breakfast was 12e and absolutely excellent with omelette cooks etc. I don't think you could get the same kind of quality anywhere else in that village with that money. Room had a wonderful view on the slopes so we could see e.g how the weather conditions were. The hotel is close to everything. Hotel staff knew everything and were super helpful! They gave me a skiing route on the first day and it was really a great recommendation to the top. The hotel was very clean, they were cleaning all the time the big common areas.

Wellll you had to pay extra for the spa area, 10e/h/person, which is not a lot but still came as a surprise since the sauna was a major deal breaker for us to have. The hotel was also a bit crowded, which is ok and great for them, but all the kids and ski gear was a lot.

The room was very spacious and the bed was very big. The check in and check out was also very quick and easy. The staff was very helpful. Also, the location, parking and lockers were very practical for the skiing experience.

First, the hallways smelled a bit like a pool. Second, the water took quite some time to get hot. Third, we asked the room to get cleaned at around 12:30, but the cleaning service was not complete (just did the bed and arranged the bathroom, did not throw away empty water bottles and did not fold the pyjamas - they were left on the chair). Lastly, there were some spider webs on the ceiling and on Sunday morning my girlfriend was tickled by a little spider in bed, which scared her. For a hotel this price (we paid more than 300€ per night), these things should not happen.

Location to the ski lift

Breakfast could improve a little bit, but is ok Saunas are OK, however, the jacuzzis where very cold, and dry sauna was not at a high temperature with gaps on the door letting the heat evacuate easily Parking is very expensive at your hotel when you can park outside for a minimum price

Wonderful staff. Comfortable beds and lovely spacious room with Mountain View. Our boys room was not acceptable but they were quickly moved in our request. Breakfast was excellent. Good boot room facilities and great location very close to good eating places and main bubble to slopes

It lacked warmth in the communal and bar area.

I was touring on my motorbike across Spain and wanted to go to Andorra. Andorra was so amazing I decided to stay the night. Found this place. The price, the location, the staff, the room(!!!!) It was all perfect. It even had secure parking for my bike! I'm coming back through Andorra. I will be staying here again on my way back.

Nothing. It was perfect.

Big bedrooms that were warm and comfortable. Delicious buffet breakfast, great central location close to the ski lifts and the hotel lobby/ bar was very cosy and felt very much at home

Couldn’t fault anything

First of all, the staff is very nice and helpful! We really liked the room! We asked for a balcony and we got 2 :) This is our first ski vacation and the hotel is very close to the ski lift of the Grandvalira resort. I hope that we'll return next year

The gym needs a refresh in terms of equipment

All the staff were very helpful. and eager to please I had a problem with the stairs so they changed my room. All the rooms are very spacious. The beds are really big and comfy and the quality of room service is excellent and great value for money

I was given a room up quite a steep flight of stairs without any warning. In a 4 star hotel I think guests should be alerted before they make the reservation if there is no lift to any floor.

The room is clean and spacious. There’s an option for the type of pillow that you prefer. Buffet breakfast and dinner are both impeccable. They use high quality ingredients. The bacon and doughnuts are to die for. The staff are very friendly and helpful, special thanks to Augustina.

One of the two saunas was not working when we accessed the wellness spa area.

The room is ideally planned. We had a room on the 5th floor with a wonderful view to the mountains and a balcony. The staff is very friendly, the breakfast is just good enough! The location is 50m from the slopes.

The SPA is really small and malfunctional.