The room was well above my expectations, very clean, huge Tv an the King Bed was super comfortable. I did ring the property prior to checking and spoke to Georgia. There was confusion with my booking as their was another personal with a very similar name to mine. Georgia was very professional and sorted out the bookings. Instructions were sent to my phone for an afterhours check-in and everything worked like clock work. A big thanks to Georgia for sorting everything out.

Nothing specific to the motel, woke in the morning to the smell of diesel after the person in a close by unit ran their diesel vehicle for a period before leaving the property. The exhaust must have been close to the air conditioning iintake.

It was easy to find, the bed was comfortable and checking in out was a breeze. The grounds were clean and tidy and the bathroom was one of the best we have had in a room in a long time.

The price. $250 for 1 night was a bit over the top. We understand that it is a mining town but we are not miners looking to move there so the price was way too high for what we got. Even though it was the cheapest in town it was still expensive.

All the staff were exceedingly kind friendly and helpful in every way including the room cleaners the grounds person and the staff at the reception. They upgraded our room to a better location and size in order to make our stay more comfortable. The grounds and pool area were very clean tidy and well looked after

Nothing

From the moment we arrived we were made welcome. Room was exceptionally large and beds were very comfy. Dinner at restaurant was really delicious. Steak with veggies, delicious.

Everything was great. Maybe a coffee machine in room would be great but apart from that, AOK.

The location of the motor inn is excellent with easy access to all local facilities. The staff are very approachable and go out their way to assist with any issues or booking requirements.

NA

The young lady on the front desk was wonderful, very friendly and helpful. The beds were nice and comfortable

The price was a little more expensive then we are used to but compared to other motels in Moranbah it was reasonable

The Western Heritage is a home away from home - the onsite restaurant is excellent and I think it's the only motel in town with its own pool. But it's really the staff that make it - Vanessa and the team go out of their way to ensure you have a perfect stay with them. Could not recommend more highly!!

I always enjoy my stays here as it is my choice of location and the rooms are great.

I wouldn’t say I didn’t like but this is the first time I have stayed when the restaurant wasn’t running completely. The meal I did get though from the small menu options was good.

Absolutely loved this place, hands down one of the best places we've stayed with our kids. The only thing I didn't make sense of is that their is a toaster and microwave to use but no plates, bowls or cutlery supplied.

friendly, clean, comfortable facilities and staff. great restaurant! best food in town!

no insect screen on back sliding door would have been good so could leave the door open