Very clean facilities. Friendly, accommodating, and professional staff. Convenient location if planning on using a local bus. Also, easy walk to Aqua Dome and access to hikes.

No advertised coffee station available (except for breakfast time if you have it as included, otherwise extra charge). No kettle/coffee maker in the room. Some spa facilities were unavailable, so if planning on using a spa, it is worth calling ahead.

Everything! Clean , good decorated hotel , very good spa . The pool and surrounding area is absolutely astonishing. Free parking around the hotel . The breakfast is rich and good , but especially our respect to hotel chef - dinners were delights . Thank you to all hotel stuff for wonderful vocation !

This Hotel has a great cost/quality ratio for Austria. The staff, food, organization and the infinity pool area are just perfect. Easy access to everything within the Otztal area.

The bedrooms (or at least our bedroom) looked as it belongs to another hotel. Nothing fundamentally wrong but outdated bathroom, old fashioned decor when the new spa area, the reception area and restaurant are very fine. I guess they are renewing step by step. As mentioned before the cost/quality ratio is high so this is acceptable.

Great location for skiing (free bus available) and local activities ( crosscountry skiing, aqua dome etc.). Amazing rooftop infinity pool with a nice mountain view. Fine spa area. Good breakfast and amazing dinner. Clean hotel. Very friendly lady at the reception. It's a nice place to relax.

Found the room better-looking and more modern on the pictures than in reality. The shower was modern but with only 3 glass walls, which made the bathroom floor quite wet despite the matt-towels. In my opinion, the shower either needs a door or the sidewalls should be longer.

The personnel was very friendly, everyone cared. Food experience superb. Spa and infinity pool were also enjoyable. Overall a great place to stay!

The mattresses were super soft (I sank in the bed) and gave me backpain for first 2 days. The staff promptly exchanged the mattress upon my request (which I appreciate), but the new one was also quite soft, making me again sink in the bed. I believe such soft mattresses should have no place at a hotel like this today.

The view of the pool is out of this world. The bed was really comfortable, the staff was extremely friendly. Everything was amazing. We also discovered area by using summercard which was a great deal for us.

Everything was amazing, can not really complain but a few improvements can be done such as there was no option for chicken ham in the breakfast or no sign on it that shows which one is pork. If you are a smoker, you cannot really find ashtray on any balcony except your rooms balcony.

The hotel was amazing. we really enjoyed our time there. The room was big with nice snowy view. The food omg the food was so delicious. i wish I could have time to stayed more there. The infinity pool is with stunning view. and the staff was so friendly and welcoming.Definitely we will back for another relaxing weekend. Highly recommend

Hotel Stern was beautifully presented, clearly with substantial investment continually being put in, with traditional chalet features yet in a contemporary way.

Not being able to stay longer.

Friendly staff, great breakfast, nice pool area, convenient location, great value. Nice rooms that fully met the room description.

Limited parking. However, I was able to find a spot. For skiers, the property is a little further from the lifts, requiring a ride on the ski bus.

The staff were super friendly, the room was stunning, the location was great, and the infinity pool was absolutely stunning!