Lovely hotel and bedrooms Exceptionally clean. Fantastic breakfast. Staff very friendly and accommodating. Bottles of water provided every day of stay. Great location- between the sea and the tram.

My only criticism is that the rooms should have a fridge. They are certainly big enough to accommodate one. A previous response mentioned a communal fridge available for guests but that wouldn’t be convenient for us. A minor criticism but much cheaper hotels manage to provide in room fridges.

The Astoria is a very handsome building with both spacious bedrooms and public areas. The rooms are attractively furnished with functional design and are clean. The beds are very comfortable. Breakfast is copious with lots of choice and swift at-table service.

The bread could be better at breakfast, as it is too soft and mostly white. This is my only complaint about the breakfast food. Dogs are permitted in the breakfast room which is not hygienic. I saw a man stroke a dog's head putting his hands through the dog's hair. He then went on to pick up all of the tongs at the self-service buffet which was quite nauseating to see. The breakfast area should be a no-go zone for dogs and all other animals (assistance dogs excepted, of course).

The hotel was light and fresh, our room was excellent and comfortable. Being British and not speaking Belgium, the staff were so friendly and understanding. It was embarrassing that they could all speak good english. The breakfasts are exceptional with an superb choice. Could not believe that we could park outside the hotel with not parking charges.

I can only think it would have been nice to have english breakfast in the room.

Top location, a few minutes walk to the beach. Near the mini golf court and playground for kids. Kids can ride the gocarts on the surrounding park domain. Excellent breakfast and nice, comfortable room. We asked for a room with a shower and we got one. Coffee/tea facility in the room: always a plus for me. It was our 2nd stay.

The only small downside for us was that there's no small fridge in the room. That would be more convenient.

Very good location. In the center of the town but far enough from the beach to be less busy. Not that De Hann is somehow extraordinarily busy (September) but still. Beautiful architecture (we like art deco). Moreover, in the interior, they left everything what is need to keep the style but the hotel is arranged and furnished in modern way what makes it comfortable from functional perspective (with one exception described below). Comfortable rooms with big enough storage area (we stayed for one week but it should be sufficient even for 2-weeks stay). Kettle, coffee machine works fine and rooms are supplied with coffee and tea on daily basis. Complimentary water is delivered each day. Not so obvious in 4-stars hotels. Personnel is very polite. They are doing their best to help you and make your stay to be a pleasure. Breakfasts are very nice: good coffee (both from coffee machine and prepared in the kitchen), you can order egg-based meal of your choice served on very stylish small pans.

We have found only two problems: - there is no air conditioning in the room and it is a problem even in September. It was really hot in our room over the night. It did not spoil our stay but it is problematic. - except the reception desk stuff, there is a real problem with communication in English (e.g. once we have asked for hard-boiled eggs and - in the end - we got them pretty much raw). Not a big problem but, I would say that it was pretty much unexpected and surprising. Not to blame the hotel too much, let me say that this is quite a common problem in De Haan.

A very atmospheric hotel with an old-time vibe. The staff welcomes you with a smile and offers you a glass of cava, at check-out we received delicious chocolates for the way. The location is also great, in the city center, very close to the beach, and at the same time there is no problem with parking nearby.

Although the hotel aspires to be exclusive, the inside is already quite worn out. In addition, in the room, the toilet seat was broken, and the electrical installation went crazy in the night (flickering, crackling), cutting off the light completely for few minutes.

Nice 100 years old hotel in Belle Époque style with fresh renovated facilities. Good breakfast which included even a champagne :) In the center of the city, not far away from the beach.

The floor in the room is covered by the new carpet with the old parket underneath which makes the noise during your every step...the breakfast area is divided into two zones - one with the buffet and another one with the tables with a narrow corridor in-between the zones... might be crowdy...

Breakfast is very good, with a big variety of choices. The location is wonderful, as is the hotel garden (perfect for a good read and a glass of chardonnay/kir royale). Check-in was very flexible as I had booked a double room with single occupancy, but changed it to double occupancy. I visited the hotel mid-week, for 3 nights, so it was less crowded than during the weekends. Sending flowers to the hotel works very smoothly and they are delivered to your room. You get a glass of cava upon arrival.

While the check-in was flexible in changing the booking to two instead of one, I was not given the new price, nor finally, an invoice. A big minus is the lack of a fridge in the room and poor air condition. There is no guaranteed parking so you may have to park far from the hotel (parking in de Haan is free). There is only one elevator, which is not enough for the amount of rooms. Breakfast can get very crowded so ask the staff when it is best to go.

The hotel is very nicely renovated. The interior design is also very tasteful. We stayed in a deluxe room with our 3 children (1 child and 2 babies) and it was fine. The room had a beautiful view and a very spacious bathroom.

The access aaa complicated as we were with a double (side by side) stroller which has the same width as a wheelchair. As the building is protected and only recently renovated, the necessary adaptations are still ongoing.

Ideally located 5min walk from the beach. brand new facilities with good hardware for example beddings. One of the best breakfast I have ever had in Belgium, especially on the fruits selection, breads, egg station. Also, something unusual in Belgium a can do attitude from all the staff at reception and cleaning ladies.

No mini fridge in the room. No AC but with open windows it’s quiet enough and good curtains keeps the room cool but wind free and dark. No hotel restaurant beside the breakfast, and it’s very hard to eat out without reservation