Clean and comfortable rooms, the hotel is close to the city center, the receptionists are kind and helpful.

The walls are thin, you can here every steps in the corridor, and early morning this is not exactly lucky The breakfast was included in the price, but the same things in every morning :( I hate eggs :// No real coffe , only Nescafe, but the waiter helped me and brought me a decent espresso.

Lovely hotel with super friendly and welcoming staff- whilst I didn’t get their names, special mention to the two women and the man on reception that accommodated our early check-out despite the printer problem. The room was spacious, very clean and the beds were super comfortable. Room had air con and a small fridge which was really useful in the hot weather. Bathroom facilities were great - modern and clean. Disposable slippers were appreciated as the shower floor is slippery without some footwear. Breakfast was great - plenty of food and a good selection to pick from (cereal, toast, fruits, pastries, cold meats and cheeses, scrambled eggs, yogurt, juices, coffee etc.) which was regularly topped up by restaurant staff. Special mention to Josip for being a welcoming and friendly presence and doing a really great job the entire time we were there - exceptional service. Also appreciated that breakfast was set up slightly earlier than the breakfast hours (7-10am) which meant we were able to grab some food before we had to leave to catch the bus at 7:30am. Hotel location is also really good - 10-minute walk to the bus station; 10-minute walk to the Church of Saint James (and local restaurants); 25-minute walk to Apparition Hill (it’s a very peaceful and scenic walk so time passes quite quickly). Whilst you could probably find another hotel with similar amenities etc., the staff are a credit to the hotel and really set them apart! Thanks all!

Would be useful to have a water fountain/tap somewhere in the hotel to refill bottles - I didn't look for one so it may exist, but wasn't clear.

Hotel Luna is just an amazing experience! All the staff ( Thomas is number one) there is so great you will feel like heaven! They are really kind and gentle and makes you feel like home at all times. The vibes at the hotel are amazing if you are looking for a nice, clean and chill place to rest. 100% recommended. We are really thankful for the amazing services you have delivered.

Everything was great. No complaints.

We booked two wheelchair accessbile rooms and they met our expectations. The ramp at the entrance to the hotel might be quite steepy for some wheelchair users but it didn't pose any problems for us. At breakfast we missed some fresh vegetables but there were other things to choose and the breakfast was still great.

The room was very clean and the hotel was very close to everything. Beds were comfy. The staff were very nice. You can walk to the church probably a 10 minute walk but we took our car. It is centrally located with plenty of parking.

The location was good and breakfast, service were good but the best were the hotel staff, friendly and helpful. Thanks Hotel Luna.

The shower was clogged but when we reported it,they came to clear it and it was fine until our last night.

The Hotel is at a prime location. They were excellent at providing everything. It was a very clean place and we had an amazing stay. My son loved the place.

There was nothing I didn't like

Very nice hotel. Located near the church of St. Jacob, a very tasty restaurant.

I don't like the fact that there are no irons in the room, or at least on the floor.

Great location close to everything you need! The staff was extremely friendly and helpful with planning everything you needed. Also the bar at the lobby was a huge bonus as it allowed you to refill your water bottle before you left for the day.

Lots of pilgrim groups and lineups for breakfast if you went at the wrong time.

The hotel was excellent.....very clean, the bed was so comfortable. Staff were so friendly and very helpful. Would highly recommend this hotel.

Maybe if it had an iron in the room. Had to bring my own to iron clothes