The location was convenient for my visit, suite was spacious, free parking, having late checkout was nice, mostly very friendly staff, convenient cafe with comfy seating downstairs as part of the hotel. Overall ok stay.

A bit outdated room decor, smelly hallways (the rooms are non-smoking, but the smoke from downstairs cafe is getting into the hallways). The view was not the greatest, but that was expected. Breakfast was ok, nothing amazing. I wish smoking was forbidden on premises and in the cafe downstairs.

Free parking, helpful staff, fine breakfast, comfy room, Wi-Fi worked flawlessly. Close to the old town, all main sights are within a 10-15 minute walk. Couldn't have asked for more.

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The location was great and the staff was friendly and helpful. The room had a very nice view. It was easy to fall asleep there and the room was very quiet.

The breakfast looked great, but the food did not taste so good. The fried things were way too greasy and the fruit was not fresh. A lot of the fruit was way past the edible phase. I wish the room had brighter lighting. It was somehow too dark in the evenings. Same goes for the bathroom. I also think the bathroom could use a shelf or cabinet for storage as I was there 4 nights and had trouble finding a place for my products.

Breakfast was a nice buffet. Lots of protein options with fruit and bread/pastries. Nice but simple coffee machine. Room was pretty large (I had a suite with balcony) and the bed was comfy. It also stayed quiet throughout my stay. Also, I appreciated the instant coffee packets and tea bags. They also let me have a late checkout which was much appreciated.

I couldn't get the TV's to turn on. And the restaurant wasn't open for dinner which was disappointing. I arrived on a Sunday night and everything nearby was closed so I had to scramble around for some food. I wish the cafe served some small food options or the restaurant was open.

Very nice room and bathroom, staff are friendly and helpful, breakfast is fine with enough variety to fill your stomach but don't expect a huge choice, location is good around a 15 minute walk to the Old Bridge and Old Town, car parking available and so is a very good gym with decent equipment. All in all, a very pleasant stay.

Nothing.

Very professional and welcoming staff. I was greeted by staff member in excellent German. Rooms are spacious, clean, wel-equipped and modern. The area is in the Roman-Catholic/Croatian part of Mostar. Quiet vincinity. The touristy part can be explored easily by foot though. I can warmy recommend this hotel and wish I can return soon to see more of the region.

Nothing missed....

The hotel was excellent. The rooms had everything I want. The breakfast was also very good. The gym was more than average for a hotel gym. The location was very; close to the old town and the famous bridge. There was a good selection of restaurants nearby (within walking distance) as was the big shopping mall.

I can't think of anything in particular.

Super friendly and helpful front desk personnel. Room was huge and as clean as a room can be. Good and big beds. Room was really quiet, good soundproofing, since we heard absolutely nothing from outside or the corridor. Really good breakfast.

If I have to name something, you cannot operate the ac yourself, you need to ask front desk to operate it. But that is not a big deal.

Excellent hotel. Very spacious room. Great choice of both hot & cold food for breakfast. Reception staff were very friendly and helpful. Let us pay for only two nights stay due to us being unable to get there on the date planned. Plenty of bars and restaurants in the area.

No complaints.

Nice hotel, with a varied breakfast with many sweet and savoury vegetarian options. My room had a bath, which was very comfortable for a soak! the room was meant to come with a kettle but there wasn’t one. the reception staff were very quick to rectify this and gave me one.

The AC in the room didn’t seem to work properly. Wasn’t such a problem during the time of year I visited. I suspect if it were really needed the staff would help to sort it out- I didn’t ask.