Overall, the hotel was great. The rooms were nice, mattresses were comfortable, and the pool area was great. The staff at the front desk and the bell staff were great. Always friendly and willing to help. Those who did not speak English were skilled at using a translator app to help us. The beach across the street is amazing and you have plenty of options for food in the area.

The beds only had one sheet to cover you (no comforter, duvet, etc..). I was fine, but one of my friends was looking for something more to cover up with. The food was good (not great, but certainly acceptable). The wait staff in the restaurant, the bar, and pool bar was fairly poor. We had multiple waits trying to get drinks. After being served, in one week, we only ever had one person come back to check on us. The floor I was one was being re-wallpapered/painted. While it wasn't really a bother, it was just sort of depressing to get off the elevator and see walls stripped down to nothing.

Bed was very comfortable and spacious. Staff was wonderful. Everyone was courteous, friendly, and professional. Guilherme, Richard, Vitoria, Fernanda, Ana Paula, and Thiago are some of the names of these amazing people. Location is in an area where you can go out for a night stroll and shop for cheap souvenirs at hundreds of vendor booths. There’s policing on the beachfront along Beira-Mar Ave and plenty of restaurants offering typical food.

Room could use some updating to reflect its 4 star rated class.

Fantastic breakfast with great variety of options to choose from local fruits and food.

Not much to complain about, only a missing towel after room cleaned. It’s understandable with many rooms as the hotel has, but yet a little detail to call the reception.

The staff here is the absolute best! They truly make the stay so much better & are always so attentive, helpful, and kind. The location is also perfect. I've stayed here 3 times and will continue to come back!

The breakfast was terrific, with a wide variety of cake and tapiocas! The pool was super nice with a bar in it. The gym is small but with a nice view of the pool. The location is fantastic! Would definitely recommend staying there. Nice view of the sea on the breakfast.

Check in was very quick. Hotel lobby is nice and open with a nice breeze. Breakfast was very good with a tapioca/omelette station. We got upgraded to a pool view room without asking. Room was what we expect from a standard room. The hotel has some restaurants and kiosks close by if you want to walk, and is close to most places for nightlife and restaurants.

The room we had was right on the corner directly above the kids play area. If we had known we would have kept the original room but it was only for 2 nights so no big deal.

its very pleasant place, a huge reception area with living and pool

The restaurant closes too early, particularly on holidays this is unconfortable

Like the location a lot

That the buggy of the kids did not fit into the elevator and needed to take the stairs.

The attention of the whole staff, the options of the breakfast, the comfort of the room, the cleanliness, the perfect location of the hotel, the big swimming pool.

nothing

Food in hotel restaurant isn't great

Very good hotel, lovely open common area, nice pool, staff very good and helpful , nice room, great location on the beach, nice breakfast , good value for money , we really enjoyed our stay and would recommend this hotel