good location, easy to find

only one bar on the roof which was never open. my bathroom sink tap leaked over the counter when I used it and the shower doors were never cleaned so couldn’t really see through the glass

Clean and good breakfast.

The « luxury » room has a more welcoming feeling than the standard room, which are depressing. However, in that case, the price-value ratio can be questioned. Sete Lagoas is merely a destination for business travellers, so probably the fact that most bills go through company expense, allows them to charge higher rates than should be expected, considering all aspects.

Location was excellent, breakfast was great, love de hotel stuff, too bad we have to pay for parking and there is no airport transportation. But once again great hotel, looking forward to staying there again.

Paid parking and no airport shuttle.

Very good location, friendly and very helpful staff. Very nice staff, could organize a reliable Taxi to visit the region for a reasonable price. Very good food at the restaurant and breakfast was also good.

Polite staff; nice entrance; clean room; had a view to the lake; didn't stay for the breakfast or enjoyed the facility (my flight were at midnight).

I called the front desk for two glasses of wine and they said i had to go to the restaurant to ask for it. There, they told i could not take wine glasses to the room, so i asked for long glasses, and they told i could only take small glasses with me. The guy took dusty glasses and cleaned with hand cleaning papers - it remained dirty... (i laughed afterwards, though). The balcony key was bent and almost didnt open.

Very clean hotel in a good location close to restaurants. Hotel’s main restaurant offers delicious food and inclusive breakfast has many options to choose from. Our hotel room had a beautiful view of the water from a small balcony. Will definitely be staying there again whenever I am in the area. perfect for families with children too!

None

Great breakfast Around 20 minutes from the airport Clean hotel Helpful staff

Communication in english was not always easy, but sufficient for my stay and requirements.

The location is next to the lake and my room had a view. The complimentary breakfast offered many options. The hotel restaurant is quite good, reasonably priced and great selection of pizzas and wine.

The shower could be more up to date, but for the price and location this place is still a great deal and I will come back.

breakfast was good, they improvise extra space for people have breakfast. My family was a large number and they accommodate us in another air open space to avoid the spread of cov19.

The check in area was sometimes crowded, they could try to not have so many people in a such short space at this pandemic. They helped me a lot so I could avoid the crowed area. but to be fair they try to do what they could in that moment, I was traveling at Christmas time, so its some how understandable that would be more guess than normal.

Good location, close to the BH airport

The TV was disconnected, the AC remotes were missing and we didn’t have enough towels. and we called a few times before someone responded. However the food service was excellent. Timely and polite. Good pizza.