Good location, beautifully decorated, very comfortable bed, with great linens. The pool area is specially pleasant with the jacuzzi and the steam room.

The problems are always on the details, which can’t be overlooked in a property like this. The bathroom has only one towel hanger, that can two towels when dry and clean, there’s no place to hang the towel after the shower. Our biggest disappointment was the breakfast, which we had high hopes for. The wood burn stove is great as concept, but it makes the room very smoky. Also, unless you get the eggs right after the girl finishes making them, you will get cold eggs. The stove does not keep the eggs or any of its sides warm (bacon, melted cheese, sandwiches, all cold). Lastly, even though the restaurant staff is generally very friendly and eager to help, the service can be very slow.

Location, food (lunch and dinner, not so much breakfast - although there were lots of options for breakfast, nothing was particularly special or delicious), confortable rooms

during dawn, we needed simple medicine for stomach ache and the hotel had no first aid kit or regularly needed medicine available, and no 24h drugstore nearby, that was a big turn off, work on that first aid kit for humanitarian sake

Beautiful old historic building. Great breakfast, cooked over open flame. Good restaurant at the hotel. One of our rooms was spacious, and fit well for our family. Close to city centre with restaurants.

Lots of steps required to access some parts of the hotel - a bit difficult with a baby in a pram. Some partly broken things (lift door didn't self close, a fan in the bathroom was very noisy) - but overall the charm of the place made up for these minor items.

Majestic and grand hotel structure. Excellent breakfast with authentic presentation • Complimentary room upgrade to a more spacious and scenic option • Beautiful rooftop pool and sauna • Stunning common areas and garden • Young and energetic staff

Standard room smaller than expected •Elevator issues causing inconvenience •Accessibility challenges for those with mobility issues or with infants

Beautiful, historic property with incredibly charming rooms. Amazing breakfast! And super friendly and helpful people working here. Muito obrigado for your kindness!

I unfortunately forget my backpack and my partner is talking with Juan to try and get it back. I would really appreciate it if you could send it to my family in Rio de Janeiro. Muito obrigado.

A very good hotel to stay in your visit to Ouro Preto. A traditional building across the street to one of the classic baroque churches of Ouro Preto. Easy access to all the historical buildings in downtown area. Close to the intercity bus station. Breakfast is wonderful, truly a feast of traditional mineira cuisine served around a traditional wood stove. Felt like going back to the house of my grandmother in the countryside of Minas Gerais. Toiletries are of exceptional quality. Staff is kind, warm, friendly and helpful. Most certainly, the best pick among the three top high-end hotels in Ouro Preto.

Some of the rooms are getting a little dated and could benefit from a simple coat of paint on the walls. Lighting could also be upgraded.

staff was excellent! friendly and very helpful. made us feel like we were at home. location excellent. have parking. restaurant good. breakfast great

pool and gym facilities need serious work. work is underway - we shall see how it looks when completed

Very lovely grounds and beautiful architecture. Rooms were squeaky clean, and while the bathroom could use some TLC, it was comfortable and the shower was good. One of the rare places where the bed was as inviting as my own, with a warm duvet during the colder nights. Breakfast was very, very good and staff were extremely pleasant. Restaurant at night was quite good.

Hot water ran out by mid-morning, so we weren't able to shower after enjoying breakfast and before heading out for the day.

Staying at this hotel was a wonderful experience. The staff were polite and helpful and friendly. Every detail of the hotel was cared for and the surroundings were beautiful. We still talk about this hotel and want to go back.

There was nothing I didn't like

A beautiful hotel with great service throughout the stay, incl. valet parking. Excellent Breakfeast. Really good restaurant for dinner as well. The wife tried the newly started Spa service and enjoyed it alot. Worth a stay for sure.