Great location. Very clean and nice room. Friendly staff. Great restaurant.

Glass desk in room is not ideal for a mouse, do either you bring a mousepad or your mouse is useless. Did not allow me to check in before 2pm even though there were rooms available (they offered a room switch during check in) and I arrived at around 12:30pm. Never encountered this in other hotels, they always try to be flexible.

breakfast is good, for longer stays like ours, hoped to have more variety and not the same options everyday

curtains are dirty and dont block the sun. window is not sound proof. when the first airplane of the day begins to fly (right ABOVE the hotel), then its time to wake up bc the windows dont close sealed,

Just picked the property from the website .We have stayed at many 5 star hotels around the world.While it was not large and did not have as many special amenities as larger hotels this boutqiues hotel was quite and staff very accomadating close to everything you need in downtown Sao Paulo. But do not go with their selected taxi drivers!!

The location is great and the hotel delivers what it promises.

I didn't love the gym. Felt the weight machines were old. Nothing terrible though. And I wished they had an espresso machine in the room, or at least a boiler.woth instant coffee, that would've been nice.

Good condition. Nice staff. Room was overall nice and well appointed. Location was convenient for visiting friends in the area.

Air conditioning unit was very noisy. This seems to be a common problem. There were only 2 working elevators for over 20 floors. The wait wasn't horrendous except during check out time.

Well located and excellent value for price. Bed was large. Room size was decent. Sufficient storage and closet space. Bathroom was fine. Natural light on high floor was nice. Everything seemed recently renovated. Breakfast was decent.

Air conditioning was very noisy. We had to shut it off so we could sleep.

It was really a great hotel but there was a power outage that no one told us about when checking in, so no power for 8 hours! No AC or any flashlight, so that made the stay a bit morr unplesant.

Super location, helpful staff, clean rooms, delicious breakfast, nice swimming pool.

Internet connection wasn’t strong in the rooms.

I love it!

in sometimes the wifi wasn´t works properly

Quite a comfortable place to stay for a while: 1) good service 2) safe and peaceful neighbourhood 3) convenient location of supermarkets 4) 30 min from Congonhas airport Also, the friendly stuff should be mentioned: helpful and cheerful people though I wish they spoke more English...! Thank you, Mercure Sao Paulo Vila Olimpia!