Everything was great. They have great options for breakfast and it was super delicious.

We booked and paid for 2 nights from saturday until monday but during some unexpected emergency issues we had to check out on sunday, so we only stayed one night. The receptionist lady didn't mention any refund or anything. She didn't ask any questions at all. She just took the key card and said have a good night. I forgot to ask about the refund because i was in a hurry. So i would like to know if we should get it or not? Thank you in advance.

We really liked the hospitality in the hotel. Special Kudos to Aamir at front desk. We have never seen that kind of customer service in any of the hotel we stayed. Also the breakfast was great and Maribel was very helpful and always kept smile on her face while serving the breakfast. Last day we met Tony, Manager of the property and he is also very kind person and customer service is their top priority. Again I would mention Aamir gave us overall great experience starts from room selection till checkout. I would highly recommend to go and stay their if you are looking something near to Jasper and great prices.

It was all good. I did not find anything not like about my stay.

Although we arrived early, the extremely friendly manager made sure we could get to our room ( that was being cleaned ) in half an hour, in the meantime inviting to help ourselves to a drink in the comfortable lobby. Staff was very friendly, pool was great, and the rooms very clean with comfy beds. Would gladly stay again !

Nothing not to like about this hotel !!

Breakfast was ok, I'm not a fan of carton eggs

I booked the facilities because it had a hot tub, but to my extreme disappointment I was told it wasn't in use when I checked in, This should be knowledge prior to booking. Apparently it won't be up and running until Christmas

Loved how big the bathrooms are, nice to be able to move around and close the door without touching the toilet. The room was very clean, and comfortable. Staff are so friendly, and the pool area was a perfect little retreat for the family.

No fan in the bathroom, couldn't close the curtains to darken the room.

Hotel was quiet and friendly staff. Upgraded my room no charge when another family member decided to travel last minute.

Nothing. Everything was great.

Good area close to everything Great service Clean.

Sofa bed can only sleep one adult person not 2. If it’s 2 small children this would work but when we booked I said 6 adults.

Service was quick and polite. Breakfast was reasonable. Accommodations had everything we needed and were clean

Not their fault that the hot tub was broken

The front desk staff were very helpful and accommodating. The beds and linens were exceptionally soft and comfortable.

Would have appreciated a few more breakfast options, more fresh fruit, waffle maker, hot chocolate

Dinner was good, but there was no choise. Just omelette and some fruits. No cheese, no fresh vegetables. For this price could be better ;-)

Dinner could be better