We were in a terrible snowstorm coming from Whitehorse through the mountains, so we arrived late. We did call them to tell them we’d be late. 11:15! When we got there they did not know we had a dog. So they had to cancel us as if we were a no-show, and then rebook us a room. We were charged a different price. We did email YOU that we had a pet, as there was no box to check on the booking form, but evidently that info was not passed on to them. We do not want to be charged twice or penalized, as we did arrive, late, as we told them when we called. They were very nice and we were very glad to have a safe place to sleep. We were exhausted. Please check to make sure our credit card does not get two charges for our one night. John Goodhand and Karyn Ellingson

The Blue Bell is older but well maintained and affordable. My room was perfectly clean with everything in working order. The motel business is managed by a separate person than is the Service station/convenience store. She has extensive hospitality management experience. That inspires customer confidence!

Not a fault of the motel or management, but because Fort Nelson seems to be currently enjoying the presence of a number of street people and the motel rooms are at ground level, guests can be targeted for requests for donations. At least I was on two occasions...

The price, the location, the freindly staff, the clean rooms, excellent bathroom and easy accessible as I am disabled. 2 separate rooms full kitchen were appreciated and smoking rooms are very rare to find these days.

The long drive into the wilderness in the darkness is not very enjoyable. Getting a good night's rest is so good and the drive the next day is very scenic. Nothing negative about the motel at all . Its 100% the best in the area!

I like everything about Blue Bell Inn. The staff are very professional, exceptional services, and the price is right for a night. You get a kitchenette, and it feels like home.It is a great place.

The only thing I find is the mattress it's a bit hard on my back, which hurts a bit. Mind you, everyone is different because some people do like hard mattresses, so for that I think it's hard to please everyone.

The room was basically clean. There was a full kitchen. Good value for the money..

The 2 chairs had something spilled on them. The bed was hard but comfortable. The door had no weather stripping but there was a heater. It could be a problem in winter.

The room had a stocked kitchenette with ( clean) oven, fridge, microwave. A small couch, a small table and a comfortable bed. The staff were very friendly and accommodating. I was quite happy 😊

I always stay at the Blue Bell Inn when passing through Fort Nelson. I'm always satisfied enough with my stay.

There was a dirty towel from the last guest crumpled up on the floor behind the bathroom door and the window cover on the back room needs to be reattached. It'll just take a phillips head screw driver and two minutes to do it. The air conditioner needs servicing.

It was a nice hotel, very calm and quiet for my stay, I was just traveling through Canada and they made my stay very accommodating and comfy which I sure appreciate it. Loved Boston Pizza too.

The place was very clean, and the bathroom had a jacuzzi. I love it and also there was the kitchenette.

The only thing is the mattress it was a bit hard, I had backache when I woke up.

There was a bed in the main space and a room with another bed along with full kitchenette which was unexpected. Also on the ground floor so nice and easy to unload.

I like everything