We stayed here because we were bumped from the two nights we were supposed to spend in Jasper due to the wildfire. The hotel was a typical chain hotel but was clean and functional. The included breakfast was actually very good. There is a pool and a gym available. It is about half our drive from Mt Robson Provincial Park which was a pleasant bonus discovery for us, not being able to stay in Jasper. A few restaurants withina 10 minute walk.

There was not a particularly attractive view from our room but everything was fine and as expected from a chain hotel. Housekeeping was only given on request.

Very Clean, but at the same time no strong cleaning smell in the room. Windows open for fresh air. Breakfast was great ! Delicious sausage and great waffles. It would be even better if the eggs were just scrambled ! Not everyone wants peppers 🌶️ and onions as their only egg choice. Especially kids ! Room was around $150 plus $20 for a dog. Still reasonably priced for everything you get. Room had organic coffees from dark to light ! They were amazing. Definitely 100% would stay there again.

As above.

When the young man at the desk saw I had a mobility issue he upgraded our room to suit my disability and we really appreciated that. And the bed was very comfortable!

The weeds in the front were very high and It surprised us that a nice place like yours would give us such a disconcerting first impression. I started to pull some myself but had to carefully watch my balance.

Very warm welcome and helpful staff throughout; nothing was too much trouble. They seemed to take pride in their work and their hotel. The laundry room was very welcome and cheap to use. The gym was clean and all the machines were functional. We were expecting a simple breakfast, so were very pleasantly surprised by the range and quality of food available. Our room was at the back of the hotel, so there was no road noise Nearly next door was a visitor centre with enthusiastic and knowledgeable staff who gave us tips on where to go in Valemount and what to see during our onward journey.

Nothing

Nice hotel to either stay overnight between Rocky Mountains and Vancouver area or to just stay a couple of days to explore the area. Well maintained room. Many amenities including swimming pool and gym which we unfortunately were not able to use due to time constraints. The breakfast has a wide variety and is quite nice in comparison to other hotels in Canada and US; and it is complementary.

Price is a bit a the higher side during the summer season but better than some other similar hotels in the neighboorhoud. There is no restaurant closeby (walking distance I mean).

The front desk clerk, Tess (Tessie) was amazing. Very friendly, helpful and professional. She is a great asset to your staff. the Breakfast went well beyond my expectations, a great variety and delicious food. Good Job! The bed was very comfy and the room large. All the accessories included, excellent. We were offered any additional accessories ( shampoo, conditioner, towels, ect) from the chamber lady. We had asked for a top floor quiet room and were given just that. Much Appreciated.

The Bathroom could use a little maintenance. The price was bit high.

The room was very spacious. We were in the accessible room. Super roomy. The beds were comfy. The pool had a cool slide down the kids. The hot tub didn't have much pressure. The staff were nice.

All good but the power went out for a good hour while we were there and no one said anything. No apologies, no compensations.y previous experiences with hotels and this kind of stuff were different

How clean and new it is! The staff is also very friendly, always greeting us with a smile and even went the extra mile of turning on the lights in the breakfast room for us to take pictures when we arrived in the evening. The facilities are also tidy and great with clear signage telling us where they are. My family enjoyed the pool, the water slide, the hot tub, the exercise room, and the golf simulator! The breakfast that was included had lots of food choices!

Check-in was a bit slow (had to wait for the receptionist to check on the rooms). There could have been a note about needing to turn the knobs for the timer to turn on the water jets for the hot tub jacuzzi and water slide. The label for the hot tub jacuzzi water jets could have been labelled better instead of just “water”.

Very clean hotel. I have stayed there a couple of times and I think they cater to a lot of highway and other construction people. I worked construction and I know that you can get fairly grubby. Kudos to the cleaning staff as the common areas were spic and span and my room was spotless. The beds are comfortable and everything worked well. They had a full hot breakfast and the coffee was excellent. I highly recommend this hotel.

My stay was great so no complaints.

I loved the staff behavior since the beginning of our arrival; they provided very nice customer service. The room was nice and cozy for our family, with a sofa bed that turned into a bed. Everything was clean and nice. Breakfast was included and was great. We stayed for an overnight but loved our experience.

Everything was good.