The room was gorgeous and “deluxe” as described, which isn’t always the case. The view, as described, was incomparable from the entire room and the covered patio, which was lovely, romantic and cozy. The restaurant was gorgeous, comfortable and romantic, the service great and the food fabulous! The woodsy spa area was great with the stone hot tubs. The massage was incredible. I slept for two hours afterwards and felt relaxed the whole rest of the day. Most of the staff were welcoming and helpful. Provided the peaceful respite we needed after two weeks of traveling and touring. The area is gorgeous.

Most of the staff were friendly, and though most didn’t speak English, they were kind and patient with us (one of us doesn’t speak french at all). Those who did speak English were welcoming and wonderful. Unfortunately, one or two, as unfortunately happens in Quebec outside of Montreal and Quebec City were downright hostile, even after we explained we were Americans, not the political foes, Anglophone Québécois, and we didn’t have the ugly American demand and expectation that everyone on the planet speak English. One of us speaks passable french, though comprehension is more difficult and people seem to resent the request to speak more slowly, but the little french we knew helped a lot. It does make one hesitant to return.

Awesome place to stay for some nice resting days, great view of the river, great spa amenities. Best massages ever, we took two as they were incredible Nice breakfast not included The first girl when we checked in was super friendly, helped us out make a reservation in a local resto as the hotel had no free space for that night it has some winter rooms uphill to have a hot tea with lounge chairs and heater, amazing!!

Small room, could probably hear everything around but was not a big issue as the place is very quiet

Location is good. View is good. The nature SPA is great, just like Japanese On-Sen

The restaurant (for dinner): We waited almost 1 hour, may be more to get our dishes served. The volume is too less comparing to the price.

The staff were welcoming, the room very comfortable and facing north had a glorious view over La Malbaie. The food at the restaurant, particularly dinner was outstanding, good wine list and welcoming service. I would happily return

Nothing

The room was very comfortable and the view of the St.Lawrence and La Malbaie was outstanding. The ining experience in the hotel restaurant was well worth the money which was excellent value. We also enjoyed the nordick style spa and massage.

The shower/bath facilities need some improvement in that the whirlpool bath was somewhat difficult to get in and out of without "grab bars" because of its height and depth. In addition there were no towel bars in the bathroom.

We were pleased with our room, we had a very comfortable bed and a nice view. We enjoyed the outdoor spa and warming up by the fire afterwards, that was lovely.

There was no mini-fridge in the room. This meant that we couldn’t re-freeze our cooler pack and chill the items in our cooler. For the price charged by the hotel, there should be a little refrigerator in the room. The on-site restaurant is too expensive.

We like so many things about the hotel: the view from room and balcony and especially that from the restaurant is marvelous and serene; the location of the hotel on a little hill; the breakfast buffet; the fireplace ready to use, the spa tube and outdoor spa.

The facilities are not modern but are clean and well maintained. Little suggestion: the plug in our room was loose when charging the cellphone.

The river view from our room was amazing and the spa facility was exceptional.

All of the televisions on the wifi (10 plus in each room) were named the same so we didn't know which one was our room and it was difficult to connect to it via our phone to stream videos.

Very nice resort staff were very friendly and helpful. Enjoyed the pool,hot tubs & sauna which was great. My husband had a massage and said it was definitely one of the best he has had. Would have like to sit around the fire but unfortunately Mother Nature didn’t cooperate! The room was very nice with a lovely view.

the bed could have been more comfortable

The hot tubs surround by nature were lovely. The room was super comfortable, spacious and a pleasure to stay in.

The restaurant food was a bit meh… All three dishes we had lacked acidity and were very one note.