The hotel was well located, very beautifully decorated, with the motives of the city. The staff was beyond friendly. Breakfast was delicious, and a la carte. You can order whatever you want, in the quatity you want. Since it is a small hotel, there is no point for a buffet. If you have to leave the hotel before breakfast, they make you a pack so lovely prepared! And tea whenever you want too. The service was the high point of the hotel for me. The room, bed and shower was comfortable.

Not really downsides, but maybe a little more options for lunch and dinner would be nice. The closet in the room was too small to accomodate both mine and my husband's items.

This is a beautiful property in a fantastic location right on the main stretch of town. It’s at the far end though and you feel quietly tucked away which allows for quiet rest and relaxation. The rooms are really nice, clean and spacious and the bed was big and comfortable. I was worried when I saw the property didn’t have AC but the rooms stay cool and there is a nice big fan to create a breeze (and doubles as a great white noise machine). The breakfast was great with lots of options and the other meal we ordered for dinner one night was also really good. Great drinks at the bar and the staff is really kind and helpful.

nothing!

I chose this hotel because the reviews I read were outstanding. The reality is everything they say. The photographs looked incredible. Take a look through the gallery - here again the reality matches the publicity. This gem of a stylish boutique hotel in a small oasis town excels on all points. Firstly the rooms are beautiful. Large comfy bed, beautiful linens, towels and robes. (Hoorah! No TV. You are on an adventure in a remote part of the world.) The bathroom is very stylish and modern. Excellent toiletries. The pool and restaurant areas are wonderful. A mix of ethnic style and comfort. The staff are outstanding. From being welcomed by Gary and looked after by the wonderful restaurant team (special thanks to Freddy!) you really cannot ask for more. Breakfasts are fabulous. The all-day menu is very good too. Location is right at the quiet end of the main street which is teeming with bars, restaurants and travel agencies. And all this is in a small oasis town In the desert. Wow! Don't hesitate. We are avid travellers at the high end of the adventure/expedition segment. This hotel is ‘a find’.

Nothing at all

The design of the spaces was beautiful! I would describe it as "Andes chic" with lots of local details, such as woven textiles, ceramics, and baskets. The walkways are gorgeous and underlit to help you navigate to your room. The mattresses are very comfortable and high-quality and the bathrooms are comfortable in size, for some, you have to step down. The location cannot be beaten! The hotel is at the end of the main street, so it is close to everything, and at the same time, it feels private. The staff was amazing! They were friendly, happy to share their favorite tidbits, and respectful of your privacy. The breakfast (included in my stay) has so many delicious options that you could skip lunch if needed. The bar/restaurant includes local favorite herbs and jams.

The pool is not heated, so it's cold in winter. Note that the superior rooms have a fireplace and are larger. I wish all the rooms had a fireplace. Dinner was delicious, but there isn't a lot of vibe right now. I was told they are going to make the restaurant larger by adding seating above the existing structure, which could make it more lively.

Very cute little hotel. It is beautifully decorated throughout. Spotlessly clean. Loved the pool area. Very nice place to relax after a day out in the desert. The little chairs tucked into varoius corners are a really nice touch. Food is good, though other options also nearby (Adobe e.g.). Location is basically perfect. 5 min walk from restaurants and bars but far enough to have minimal noise and the drop off point for many tours is literally at the hotel gate! Overall I'd say we'd go back to Desertica as our first choice if we have the pleasure of visiting San Pedro again

There was still some noise at night from closeby bars etc. But not too bad. No air conditioning in the room but probably not needed as temperatures drop to cool levels quickly at night for sleeping. A mini bar and TV would have been appreciated but no big deal.

Hotel Desertica is absolutely stunning. It would be hard to find anything really to complain about. From the wonderful welcome with Rica Rica Lemonade, to the staff, especially Gary, always willing to help out. The rooms, all made from traditional Adobe, are beautiful, large and well appointed with lovely shower and bathroom facilities and the hotel communal areas and bar are lovely. Breakfast is nice and the location cannot be beaten.

A little daily variety on breakfast might be good and perhaps the parking is cramped. No aircon in the rooms, but they stay cool.

What a wonderful experience! Hotel Desertica offered very comfortable and esthetically pleasing accommodations with top notch service. The rooms are all individual huts, each with a large (and very comfortable) bed, a private bathroom and shower, and each very spacious and nicely decorated. The staff members were among the friendliest and most hospitable individuals I have run across. A special note of recognition to Freddy, Silvia, Valeria, Estrella, Melania, Sonia, and topping it off with Cristobal. The hotel is conveniently located in the heart of San Pedro de Atacama, and you step off to the main street where all of the shopping, restaurants, and tour companies are all located - yet just at the end of the street so that you can escape the hustle and bustle and have a comfortable place to relax. The food was excellent and thus we chose to eat all of our meals there… our favorites included starting the day with an amazing breakfast with scrambled eggs and pancakes, then a delicious salmon sandwich for lunch, and a heartwarming pumpkin soup for dinner! The hotel is definitely pet-friendly, as the staff spoiled our little girl with treats and constant attention. Between the friendliness of the staff, the ideal location, and the great atmosphere, I highly recommend this hotel as the top choice when visiting San Pedro de Atacama.

We loved everything about this place. Will definitely visit again.

We loved everything about the Desertica. Exceptional service from the moment we arrived and received a warm welcome and welcome drink. The food is fabulous. The room (no 7) was beautiful. And the best part I think is the property design and gardens - the views from the room out to beautiful trees and planting, sweet little seating areas dotted around the villas, a very nice pool area. It’s also right in the middle of town so great location for restaurants, hiking bikes etc. The staff are warm and helpful 10/10 ☺️

Nothing to fault

I just loved everything in the hotel. Staff is absolutely friendly and nice. I do recommend it. Also, Desertica is in a privileged location at Caracoles street. All tours take the pessengers at their hotels, however they not leave at the hotel. They reather leave people in begging of Caracoles just in front of Desertica. It is absolutely convenient staying at Desertica. Rooms are comfy and the hotel itself is very charming and comfy.

I think it is actually something from the country. But the only think it could be better is the room lights (I think it was a bit dark) and it eould be great having a TV for a Netflix.

Staff was so friendly and helpful and the location is perfect. Rooms were beautiful and the whole vibe was so special and so beautifully decorated. Every night we got a turn down service and little gift on our beds. Dinner was incredible and cocktails by the pool were convenient and delicious!

The room got pretty hot at night without AC but not unbearable. I would imagine this is only an issue for a few months in summer. Some construction was going on so it was pretty loud while lounging at the pool.