This is a large hotel relatively close to the olympic stadium. There is a tube station only 5 mins walk. The road is quite buys but I asked for the quiet room and got the room facing other side and it was nice and quiet. The reception staff and door people are extremely nice and helpful. Rooms are spacious and comfortable and there is a nice swimming pool.

In the pool you are asked to leave it about 15mins ahead of closing time, which I found strange for 5* hotel. Also the wifi wouldnt allow you to check major western news websites nor give you access to popular in Europe emails websites. It is a shame that there is no western news channel on TV.

The hotel is huge and looks quite elegant. My room was big and comfortable, I was extremely excited about having a big tub. The staff was professional. I absolutely love their breakfast buffet which was complimentary. Thanks a lot for that.

They charged me a room deposit even though I was still within a cancellation window, I do not understand this at all unless I was a no show. Not everyone seemed to know what will happen with my refund, so I am still waiting. Their shower heads could use an upgrade, I didn't enjoy my showers at all but loved how huge the bath tub is.

nice hotel close to the Olympic stadium very big and comfortable rooms. nice gym and swimming pool. all the staff is very kind and helpful.

very few people of the staff are talking in English. restaurant of the hotel is not taking international credit cards. Wifi doesn't work, but this is a China problem

I really enjoy staying in this hotel. The room is clean and big. Also, the service is excellent. All the staff are helpful and professional. Today, people in China need to do the PCR test and use the Health Declaration code to access different venues. As a Hongkonger, I am not familiar with the system. Luckily, the staffs here were willing to answer and help me to find the solution. Special thank you to one of the staff, Neumann Chen 陳寜. He helped me call local authority services and led us to the PCR testing stop. With their outstanding service, you can feel at home in this hotel.

The location was nice for me as it was not far from the Chinese Academy of Science. It is pretty close to the Olympic Park. It has convenient location as the subway is also nearby. The staff was nice and the hotel was clean.

The sink had a problem, water was accumulated in it all the time.

Very friendly and helpful staff. The room was more than needed and the breakfast as well.The porter made sure to get Taxis or any advice on the subway and directions.

There were no int. TV channels and internet in my case.

The breakfast was great. There are two metro stations close by so getting around was easy.

The room smelled faintly of cigarette smoke.

Good hotel, staff is professionnal Big and confortable room The japanese restaurant, Matsuko, is very good and not expensive

A little far from city center but for this price it is acceptable

The breakfast is fabulous! The location is close the the Olympic Park where I could run. Nearby are food courts, spa and massage services.

The shower room could be upgraded.

Staff always smile and civility,especially housekeeping aunt^^

Um……I want buy a new bathrobe,but they haven’t><,hope can on next time