location is the best in Chongqing (best shopping mall just downstairs, and walking distances to most of the tourist spots). And compared with the intercontinental hotel (just next door), it is half the price, and double the room size, and also has washer/dryer, which is a plus for travelers who are away from home for more than 1 week.

Location was excellent. Hotel staff were wonderful and helpful. Rooms were very spacious and exceptionally clean. Panda and clown robots delivered vending machine groceries which was amazing and so cute! Swimming pool was clea, quiet and a good temperature.

Restaurant not open for dinner (only breakfast and lunch). They offer in-service dining that can call down. As a foreigner with no Chinese, I could not call down so had to go to reception to order. But they were very helpful.

Fantastic location of the hotel. Polite staff. Very spacious suite for three adults and one child. Comfortable and very clean beds. In general, the entire suite is clean. Breakfast is ok, but the restauran can be very crowded because the dininning area is small for such a large hotel. However, the staff reacts quickly and cleans the tables, so you don't have to wait long.

Bad internet. The water in the pool is cold and the deckchairs and parts around the pool are not quite in line with the whole hotel. The window panes could be cleaner so that fingerprints of previous guests are not visible.

Our apartment had an amazing view (33rd floor, I think), and that alone was almost worth it. The apartment was also extremely clean and had all the various amenities one might need for an extended stay. The bed was super comfortable (best sleep in weeks), and the service was excellent, from the front desk to the cleaning crew. We stayed while it was extremely hot outside so the AC was critical and it worked great.. as cold as you want it to be. Excellent location - right in the middle of everything.

Our room did have a slightly moldy odor, due to the AC I think. I got used to it, but my wife hated it. Don't bother with their breakfast. The service is great but the food is not. On our first night, the shower head broke and sprayed water all over. That was a little surprising given the building is brand new, but somebody came to replace the line immediately so all good. Still, the water did not get super hot and the pressure was not good. Tub could not be used as it wouldn't plug.

It's truly excellent and comfortable accomodations, I was very pleased. Very close to all the main attractions....you can easily walk to most places or the subway is very close to the hotel. The quality of the room is a five star level but the price is very affordable. I would stay here again.

I was disappointed that the pool wasn't available. One of the main reasons I booked the hotel is I wanted a pool. I was happy that they upgraded my room to one that had a bathtub as that was one of the other reasons I wanted to stay at the hotel. The breakfast was fine but not amazing.

What i liked? Everything! There is nothing i could complain about. The first moment i entered Ascott Raffles, i felt like home. Every single employee is totally accommodating and kind. The rooms aber super clean and you have everything you need inside: - coffee machine with tabs - 2 bottles of water every day - washing machine powder to do your laundry in the apartment, but there is also a laundromat - there is an iron for your clothes - drying rack - completely decorated kitchen with everything you need to cook your own meals - if you are to lazy to go out or cook by your own, there is a service where a robot will bring the food to your room - very good air conditioning - big shower and also a bathtub - very comfortable bed with 4 pillows .. and much more.. If you go out, you can directly walk into the big shopping mall, where you will find eveything you need. I highly recommend this hotel and i hope i can come back soon again. Thanks to the staff for this wonderful time!

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We arrived so late due to flight problems. Destroyed by the trip . They offered us an upgrade free of charge and ...it wasn't a normal room but an apartment! more than 100 SQM !!! two large bedrooms, two bathrooms, a huge comfortable living room, (three 55" TVs, one for each room), a fantastic view of the city on the 26th floor, and so on ...all things at an unbelievable price (compared to EU standards). Really polite people at the lobby. Good breakfast. The hotel is two steps away from the downtown of Chongqing , a mall, and from metro station. Unfortunately, we stayed just for one night. But we will be back soon, sure! thanks to all Ascott staff.

all ok

The one bedroom apartment is very clean, comfortable and feels brand new. The location is excellent, directly connected to the huge Raffles City mall, especially ideal for the hot months. Lots of food choices and great shopping options. Subway is also directly connected to the mall. Great convenience and comfort. The staff are very helpful and friendly. Highly recommended!

Nothing.

Staff was really friendly and welcoming.James one of the men in hall is really kind and gentleman l, would make sure your needs are fulfilled. Overall hotel room was amazing. If you are in Chongqing then stay in Ascott Raffles is a must, easily accessible to famous spots, easy access to mall for any shopping or eat quick lunch and dinner.

Massage Chairs would have been awesome but not a shortcoming.

Very new and convenient hotel / appartment building in the very heart of Chongqing, near Chaotienmen square. From check-in, a quiet night, tasty and ample breakfast to leaving our luggage after we checked out everything just perfect. Very friendly staff, especially Baron who helped us in all aspects of our stay, including helping us to find a typical local restaurant for spicy Chongqing food. Thanks a lot, we want to come back!