I had a wonderful stay at the hotel. The rooms were amazing—spotlessly clean and spacious. I was offered a sweet and premium room, which was very large and well-appointed with all the necessary amenities, including a very big bathtub. I thoroughly enjoyed the breakfast, as well as the surrounding garden, gym, and all the amenities. Everything was excellent and truly value for money. I highly recommend this hotel in Wuxi.

The staff was very polite, breakfast was very good. the food in lobby lounge was very good.

the executive suites are bit bad located. we had to walk over a rooftop area to get to the suite, no connection with covered corridor. inside the suite the floor was quite dirty and dusty, that we had to call service for cleaning. we got offered to change to another suite but situation in two other suites wasn’t very different. the executive lounge was also the lobby lounge. we expected to get some simple food for free in executive lounge like in other hotels but here were only beverages and a bowl of nuts available/free.

We were looking for a quiet getaway and we wanted to avoid the holiday crowd so this was the perfect place for us. We were able to have a good staycation experience.

We made a mistake of not looking at the location and transport options in detail so we found out too late that it’s far from everything that we wanted to visit.

I liked the comfort of the bed, the size of the room, the friendliness of the staff, the swimming pool, the Wu restaurant, the garden and the quietness, and the breakfast.

The changing room of the swimming pool needs a refresher, especially compared to the rest of the facilities. I wasnt a fan of the fish burger.

All was great

All good

It’s a beautiful building, feels very traditional with modern amenities in the rooms. The temperature of the swimming pool was perfect! Check in staff was super friendly and even could speak good English! Our Executive suite was beautiful and comfortable! Really loved the huge bathtub!

- Lounge: Advertised on Radisson website, Booking and other, the Executive Lounge is actually not in use. (Cited reason: not enough customers) This meant that we had to go in the cold(!) lobby bar, where for the afternoon tea, when I asked if there was any snack other than cake for the afternoon tea, such as peanuts, I was given 1 plate of fried food (chicken, chicken and chicken) !!PER ROOM!!. Not knowing that this was my evening happy hour food, I accepted these snacks by the friendly staff, and thus when my wife arrived later for the evening happy hour, we were told there was nothing left to eat at all. After long conversations with the reception staff in charge (who, when I told him this was unacceptable for a 5 star Radiason Blu, told me this wasn’t really a 5 star…), he finally found someone to go make further fried chicken popcorn and a bowl of salad. (Quick note, the evening reception male staff was not once apologetic, didn’t try to make us feel welcome - in fact, we were obviously bothering him) Also, the super friendly female staff at the Lounge Bar couldn’t have been expected to know how to make cocktails, so other than good quality whiskies and a few other drinks served, nothing was really available. - Breakfast: The variety of food was less than subpar, very few pastries, basic “continental breakfast”. We were very disappointed with this “5 star” Radisson’s breakfast. It was also very cold. - Although the swimming pool looked clean and was at a good temperature, the changing rooms weren’t cleaned very often. There was dirty tissues on a counter before my swim, and it was still there after. Basically, this may not have been full season, but if a well known brand such as Radisson Blu advertises their 5 star RESORT hotel with all these amazing amenities, it should deliver. However, it doesn’t and I wouldn’t recommend this to any friends. I have lived in China for 10 years already, and have stayed in many cheaper and more expensive hotels.

Nicely done place in Chinese architecture. The rooms were spacious including the bathroom. Quality products in the bathroom with a good layout.

The food buffet was very average with plenty of dishes re-boiled/stale tasting. Not even cold beer although it was placed on ice. The worst was the pool which literally stank of piss (Aug’24) Wouldn’t go back!