The staff are incredibly friendly and helpful. They assisted me with resolving an issue with a bank ATM, calling the bank for me and arranging matters, and keeping me up to date. They also helped me on various other occasions to find shops, manage public transport etc. The beds are comfortable (not always a given in China). The location is excellent, right next to metro line 2 and close to a number of shops and restaurants. Sockets take EU plugs, and there were also USB ports for charging. The airco was welcome in the 30-degree weather. The hotel has a free laundry service which came in handy, with short wash and dry cycles so you can do a quick wash. Breakfast was good, with a variety of choices both Western and Chinese.

the reception staff Harley was very very helpful not to mention the upgrade, the last day we were catching the early train,she managed to pack 2 large packs of breakfast for us to take out.

location, it close to every things, The Olympic icons, close to the Bushei seafood market where you can pick ,pay your seafood and take it to the restaurant close to the market to cook it for you. It’s a lot lot cheaper more than have and it’s very fresh.

The breakfast here has a nice variety, and everything tastes just fine. Could be a little warmer, but of course, there are some foods that you do not want to overcook. But I am happy that they serve a lot of eggs in different ways - boiled, sunny side up, fried - so I do not eat the same egg consecutively. For the rooms themselves, they are exactly what I expect for a Holiday Inn Express. Clean, with a very good staff who speak decent English and when I had a specific need, brainstormed and worked out a solution, which is better than what other places I've stayed in have done. Again, this location is a one or two minute walk from the Fushansuo Rail Entrance, which provides access to Qingdao's very efficient rail station. But if you enjoy a nice walk, it is ideally located near many tourist attractions.

Honestly, there was nothing that I did not like. I ate what I wanted, and it was filling. But if I had to make one other suggestion, perhaps adding something like pancakes would be nice. Overall, it was nutritious enough for me.

Тhe staff were really very kind and especially Miss Hailey, whom I thank for her good treatment, responsiveness and hospitality. The location was excellent, very close to the Fushansuo metro station. As from this metro station you have access to the most interesting sights. The breakfast was at a very good level - not only local, but also European.

Staff are very friendly and helpful, and the location of the hotel is very convenient in accessing the subway to get to most of the attractions in town.

The odor in the room, where some travelers were smoking in the non-smoking room. However, the staff was very helpful to change a room for us and refreshed it quickly.

The hotel location is right in the city centre with short walking distance to metro station, shopping malls and restaurants. Staff here are very friendly and helpful. Bed is comfortable. Buffet breakfast includes both western and Asian cuisines and is with lots of selections.

The staff were so friendly and helpful. Wonderful service. Excellent location just 5 min walk to the metro. The room was very clean and comfortable. Would definitely stay here again. Highly recommended.

Thanks to Shirley from front desk that helped me get a taxi, sort the currency problem and even reached me my coffee to the taxi. one of those days taht started complicated but you cross paths with someone that is there helping you sort everything and turns the day into an excellent day

Near to MRT, seafood street, shopping mall and Olympic Sailing Center. Bed was comfortable. The hotel GM and front desk staff Hailey are very helpful. Complimentary Tsingtao beer.

The bed linen and quilt cover were stained and not washed for a few days consecutively.

We are so lucky to get upgraded, big n comfy room. BF was quite good, staffs very friendly n knowledgeable. Overall, we were very happy with the stay.

We like everything