Overall, my stay at the Ritz was very enjoyable and relaxing! The food was delicious and the beach is nice. Jarvis, my butler, was very accommodating and always made sure we had everything we needed. Also, the AYI’s who were in charge of cleaning the villa 李丹丹 and 池芳娟 were great! They worked very hard and made the villa clean and tidy everyday even when it was short staffed. This was my second time at the Ritz and it was wonderful.

The Villa deck could have used some updates (many loose boards). Also, there were many trees surrounding the villa pool. This made it hard to get sunlight on the pool maybe consider cutting/trimming some of them down.

Magnificent grounds, nice pool, very spacious room with nice coffee and tea. Nice restaurants on site

Very few staff spoke English, was difficult to communicate, but got lucky when checking out when someone with excellent English helped us

This was our second visit to Ritz Carlton. The service level was just exceptional. The staff working there like William, Nanncy, Mikael, Lynn and many others just stood out for us. The service level compensated any other short comings. Our flight was on 6 August back to Shanghai, the staff namely William took exception actions to support us to get to the airport. Even though our flights were eventually cancelled due to Sanya lock down.

The only negative is the Bidet did not work and the sink was faulty but besides that the pool was great, the room was great, the breakfast was PHENOMENAL

Great breakfast- good gym, pools with sea view. Huge room with very comfy bed and large terrace. They were flexible with our check-out time and gave us late check out which was very nice. Very friendly and accommodating pool and bar staff.

Would have liked our room to be more central. Two small cockroaches appeared in our bathroom(it was a ground floor room). The pillows were very high which was a bit uncomfortable. As a family-friendly hotel it felt full of kids at times, might be nice to offer adulty only pools/times as there are a few different pools. Small minuses overall

great location if you want a beach. do play volley ball! the staff will be happy to play with you. it’s a massive place . 450 rooms. bfast can be busy but flow is well organized.

all about the Rooms is great. bfast is great too but the rest of F&B is overrated!.. and poor. sand grill is total rip-off. poor Caesar salads, trio fish.. it’s barely above family mart (sorry). Italian fine dining is also average for the prices. better go to Capella for a nice dinner.

The location is really beautiful and the facilities are excellent. But above all the hotel staff are amazing! They go to endless lengths to ensure you have a great time and are always polite, friendly and professional. Honestly can't speak highly enough of them- especially Naancy one of the guest service reps!

Honestly everything was great this time. The weather was not great as there was a typhoon over the island but it was still a great holiday.

I love the breakfast buffet, you are able to find almost all kinds of food and which is quite fresh and delicious. Besides, the Sand restaurant is really nice which is just near the beach, you could enjoy sunset while have your dinner, and there is a live band play during the dinner time.

Rite is my favorite option in Yalong Bay, everything is good.

We loved staying on the club floor. The food and service were terrific. The beach was lovely and clear water.

There were things that we were not told. ex. the minibar is included. There are no actual beach chairs on the beach. They said a car was included. We could never get it. Many of the restaurants were booked up. However, when we went to one at 8:00 Pm it was empty. There was one other table.

Breakfast super nice. Would suggest to add hash brown The seafront beach is very narrow, dont know if it's because season tide. Seabed in front of the sea would be perfect but i guess not enough space. Anyway staff provide beach mat to keep belongings clean while swimming or sunbathing. Room is big, with modern facilities and big balcony, perfect!